Bachelor's degree or equivalent relevant experience.
5+ years in field merchandising, retail operations, vendor management, or a related field.
Experience managing store projects and third-party providers.
Strong analytical skills for data analysis and operational issue resolution.
Proficient in project management, communication, and relationship-building.
Ability to work independently across diverse teams.
Proficiency in Microsoft Office and reporting tools.
Responsibilities
Manage daily field merchandising execution and vendor performance.
Coordinate store resets, promotional installations, and product launches.
Serve as the primary liaison among Commercial, Retail Operations, and third-party partners.
Track service performance and identify gaps or risks.
Review labor hours and vendor invoices to validate costs and support budgets.
Lead resolution of recurring execution issues across multiple stores.
Analyze trends and prepare leadership reporting on project status.
Benefits
Health care coverage.
Retirement savings plan.
Paid time off and vacation.
Employee discounts.
Competitive bonus and/or commission plan.
Full Job Description
Requisition ID: 953422 Position:Full-Time Total Rewards: Benefits/Incentive Information
JOB DESCRIPTION
GENERAL FUNCTION
Oversee field merchandising programs across retailers and trade channels. Partner with Commercial, Retail Operations and third-party merchandising providers to deliver consistent execution, meet service standards, manage costs and resolve operational issues. Translate business priorities into field plans and improve retailer and vendor performance.
MAJOR DUTIES AND RESPONSIBILITIES
Manage daily field merchandising execution, vendor performance, service-level agreements, project timelines and retailer requirements.
Coordinate store resets, promotional installations, product launches, inventory activities, audits, returns and store openings or closures.
Serve as the primary liaison among Commercial, Retail Operations, retailers and third-party merchandising partners.
Track service performance using reports, surveys and operational metrics; identify gaps, risks and corrective actions.
Review labor hours, vendor invoices and service expenses to validate costs, support budgets and improve productivity.
Lead resolution of recurring or multi-store execution issues, coordinating stakeholders and sustainable solutions.
Maintain retailer and vendor relationships through business reviews, performance discussions and regular updates.
Analyze trends and prepare leadership reporting on project status, service levels, budgets and improvement opportunities.
Partner with vendors to develop retailer-specific training, operating guidelines and execution standards.
Support users of merchandising systems and reporting tools; improve processes, consistency and field efficiency.
Communicate priorities, milestones and risks proactively across internal and external teams.
BASIC QUALIFICATIONS
Bachelor's degree or equivalent relevant experience.
5+ years in field merchandising, retail operations, vendor management or a related field.
Experience managing store projects, third-party providers, service metrics and vendor billing.
Ability to analyze data, resolve operational issues, manage budgets and partner with Finance and Commercial teams.
Strong project management, communication, leadership, relationship-building and problem-solving skills.
Ability to work independently across multicultural, geographically dispersed and matrixed teams.
Proficiency in Microsoft Office and reporting tools; ability to travel as required.
PREFERRED QUALIFICATIONS
Degree in business, retail management, operations, supply chain or a related field.
7+ years of relevant experience with large-scale or multi-retailer programs.
Experience with resets, promotions, launches, audits, inventory, returns and store transitions.
Experience developing field training and standards, using dashboards and presenting results to senior leaders.
Established experience working with third-party merchandising organizations.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
About EssilorLuxottica
EssilorLuxottica Careers
Joining EssilorLuxottica means becoming part of a global community of esteemed professionals dedicated to propelling the eyewear industry forward through innovation and leadership. EssilorLuxottica, the leader in lens and eyewear manufacture, offers a plethora of job opportunities that promise not only professional growth but also a commitment to diversity and career development.
Explore Job Opportunities
EssilorLuxottica is on the lookout for talented individuals who are eager to drive change and excel in their careers. The company offers various positions that cater to a wide range of skills and experiences. Whether you're seeking an entry-level role or a more senior position, EssilorLuxottica provides a platform where your professional skills can flourish.
Internship Programs
Start your career with EssilorLuxottica through its dynamic internship programs. These opportunities allow you to apply your academic knowledge in real-world scenarios, enhancing your job prospects and providing you with invaluable industry experience. Internships at EssilorLuxottica are a stepping stone to full-time employment and open doors to extensive networking and mentorship from leaders in the field.
Culture and Benefits
EssilorLuxottica is committed to fostering a workplace culture that values teamwork, creativity, and diversity. Employees enjoy a range of benefits designed to support their lifestyle and well-being, including comprehensive health benefits, flexible working conditions, and continuous diversity training. EssilorLuxottica's inclusive environment encourages every team member to bring their unique perspectives to the table.
Professional Growth and Development
Career advancement is a cornerstone of EssilorLuxottica's employment philosophy. The company invests in leadership training and professional development programs that empower employees to hone their skills and advance their careers. Through personalized career paths, employees can navigate their professional journeys effectively.
Hiring Process
The hiring process at EssilorLuxottica is designed to be transparent and engaging. Candidates are encouraged to showcase their skills and experience through a detailed resume and during the interview process. EssilorLuxottica values a thorough approach to ensure that all potential hires are a fit for the company’s culture and job demands.
Networking and Innovation
At EssilorLuxottica, networking and innovation go hand in hand. Employees are encouraged to collaborate across teams and regions to foster innovation that leads to industry breakthroughs. The company's global presence offers unparalleled opportunities for networking and personal growth within the industry.
Join the EssilorLuxottica Team
Search open positions that match your skills and interests on the EssilorLuxottica Jobs portal. The team seeks passionate, curious, and solution-driven team players ready to contribute to the company's mission of redefining the eyewear industry.
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