Manager, Maintenance & Repairs - Contract

The Role

We are currently searching for a Manager, Maintenance & Repairs - Contract, reporting to the Director, Real Estate & Construction. This is a Full-Time, 18 month contract opportunity. The Manager, Maintenance & Repairs, oversees the maintenance strategy, repair programs, and operational integrity of all retail and logistics locations. This role ensures that facilities are safe, compliant, and operating efficiently by managing preventive maintenance programs, coordinating repairs, and leading vendor performance. The Manager provides technical expertise, oversees maintenance budgets, and ensures timely resolution of issues that impact operations. By partnering with internal teams and external service providers, this position supports business continuity and enhances the overall customer and employee experience.

Location

Our Corporate Office is located in Bolton, ON. This is a field-based role with visits to the office on an as-needed basis. Important Note: As part of our continued growth, we are relocating our Corporate Office to Milton, ON with a planned entry at the end of 2027. Up to 20% of business travel is required to support organizational needs, therefore a valid driver's license and access to a vehicle is required.

What You'll Be Doing

• Oversee preventive maintenance programs across all retail and logistics locations
• Manage day-to-day repair requests, ensuring timely resolution and minimal operational disruption
• Develop and enforce maintenance standards, procedures, and service level expectations that support operational reliability
• Conduct site assessments to identify deficiencies, mitigate risks, and recommend corrective actions ensuring all building systems operate safely and efficiently
• Select, negotiate, and manage vendors and service providers, ensuring strong performance, safety compliance, and adherence to contractual requirements
• Monitor vendor KPIs, oversee contractor onboarding, and ensure all partners meet insurance, safety, and compliance obligations
• Maintain inspection, certification, and regulatory documentation to ensure full compliance with building codes, fire regulations, and health and safety requirements
• Coordinate emergency repairs and support business continuity planning efforts to minimize operational impact
• Manage annual maintenance and repairs budgets, review and approve invoices and service contracts, and track expenditures against forecasts
• Analyze maintenance and repair trends to identify cost-saving opportunities, inform capital planning, and optimize long-term asset performance
• Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

• Post-secondary education in Facilities Management, Building Systems, Engineering Technology, Construction, or a related field
• Certifications such as Facilities Management Professional (FMP), Certified Maintenance Manager (CMM), or Building Operator Certification (BOC) are assets

Experience

• 8+ years of experience in facilities maintenance, building operations, or multi-site repair management
• 3-5 years of managerial and leadership experience
• Experience managing contractors, service providers, and maintenance programs across multiple locations
• Experience with maintenance management systems (CMMS) and work order tracking
• Demonstrated experience with SAP or similar ERP systems

Skills

• Strong understanding of building systems (HVAC, electrical, plumbing, roofing, life safety)
• Strong technical knowledge of building maintenance, repair standards, and regulatory compliance
• Intermediate computer skills of Microsoft Office Suite products
• Ability to analyze maintenance data and track KPIs
• Strong financial acumen with the ability to manage budgets and interpret financial impacts
• Excellent communication, interpersonal, and vendor management skills, with the ability to maintain strong relationships with stakeholders
• Strong organizational and problem-solving abilities with a focus on operational efficiency
• Ability to manage multiple priorities and respond to urgent issues in a fast-paced environment
• Excellent negotiation skills with the ability to secure favourable vendor/contractor rates

Deadline to Apply:

October 20th, 2026 @ 11:59pm EST

Compensation

Salary range? Yup, we've got one: $83,000 - $103,700 CAD per year. But here's the real deal - if you're the perfect brew of experience, skills, and personality, we're open to exploring beyond the range. Tell us what you're working with, and let's pour over it together.

What We Offer

Our success as an organization is a result of our commitment to our greatest strength...our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business. We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, hybrid work arrangement, generous paid time off and summer hours program, employee special offers, and a casual dress and work environment.

*Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.