Sutter Health

Manager, Laboratory Services

Sutter Health$132K — $211K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Biology, Clinical Laboratory Science, or a related healthcare field, or equivalent experience.
  • Licensed Clinical Lab Scientist (CLSL) certification required.
  • 8 years of recent relevant experience in laboratory operations.
  • Strong understanding of laboratory workflows and their impact on patient care and departmental operations.
  • Proven leadership abilities in team building, coaching, and motivating staff.

Responsibilities

  • Manage and provide operational leadership for inpatient and/or outpatient laboratory services.
  • Plan and organize 24/7 laboratory operations, ensuring efficient service delivery.
  • Develop and administer protocols and procedures in compliance with applicable regulations.
  • Recruit, hire, and oversee performance accountability of Lab employees.
  • Oversee the day-to-day operations of the Laboratory and coordinate team integration.
  • Prioritize work effectively and resolve operational challenges as they arise.
  • Conduct quality-related activities including training, quality control, and process improvement.

Benefits

  • Comprehensive benefits package offered.
  • Opportunity for professional development and continuing education.
  • Supportive work environment with a focus on quality patient care.
  • Access to resources and technology for effective lab operations.
Full Job Description
Organization:
SLH-Sutter Lakeside Hospital

Position Overview:
Manages and provides operational leadership for inpatient and/or outpatient laboratory services, which may include one or more teams providing service in support of patient care. Plans and organizes 24/7 operations, acquiring and deploying resources to ensure effective and efficient delivery of laboratory services consistent with applicable laws, standards and regulations. Develops and administers protocols, procedures and practices, ensuring compliance with department, affiliate, operating unit, system standards, and applicable requirements of external agencies. Responsible for recruitment, hiring and ongoing performance accountability of Lab employees. Oversees, and may directly supervise, the day-to-day operations of the Laboratory and is responsible for effective and efficient integration and coordination of the Laboratory team and affiliate operations to properly provide laboratory services. Ensures the effective prioritization of work and resolution of operational issues/problems. Provides local oversight of, and may complete, quality-related activities including training/competency assessment of personnel, installation/verification/maintenance of equipment, quality control of test systems, non-conforming event management, customer satisfaction, lab licensure/accreditation and continual process improvement. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Biology, Clinical Laboratory Science, or a healthcare-related field. or equivalent education/experience

CERTIFICATION & LICENSURE:
CLSL-Licensed Clinical Lab Scientist

TYPICAL EXPERIENCE:

8 years of recent relevant experience

SKILLS AND KNOWLEDGE:
Solid understanding of operations and workflows, and how the department's process/workflow impacts other department operations.
Demonstrates understanding of business and operational requirements.
Demonstrated leadership skills, including team building, coaching/mentoring, with the ability to motivate and engage others.
Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards, and regulations.
Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as they relate to operations and organization, with the ability to interpret and implement applicable standards and requirements.
Demonstrates understanding of the healthcare financial environment.
Demonstrates ability to develop and manage a budget.
Understands age-specific needs in providing care to the patient population served.
Demonstrates tactical and analytical thinking and planning skills and is able to develop a plan to accomplish objectives, identify obstacles, and resolve operational issues.
Knowledge of emerging trends and how they impact operations.
Ability to build and establish effective working partnerships with employees, peers, and/or leaders to achieve business objectives.
Demonstrates ability to handle confidential and sensitive issues.
Verbal and written communication, and interpersonal skills.
Ability to handle difficult circumstances and make sound business decisions with little direction.
Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Demonstrates a customer service focus in all decisions and actions.
Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
Working knowledge of wage and hour laws.
Ability to use essential software and applications associated with the role's duties and responsibilities.

Job Shift:
Days

Schedule:
Full Time

Days of the Week:
Monday - Friday

Weekend Requirements:
As Needed

Benefits:
Yes

Unions:
No

Position Status:
Exempt

Weekly Hours:
40

Employee Status:
Regular

Pay Range is $132,225.60 to $211,556.80 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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