7+ years of HR generalist experience, focusing on employee relations and employment law
Proven success in building business relationships as an HR advisor
Experience handling sensitive and confidential issues
Responsibilities
Conduct weekly meetings with business units to align HR strategies
Consult with management on HR guidance and best practices
Analyze HR trends and metrics to develop retention solutions
Manage complex employee relations issues and conduct thorough investigations
Provide performance management guidance to line management
Identify training needs and support workforce planning initiatives
Lead organizational design and change management efforts
Benefits
Hybrid work model with occasional in-office requirements
Opportunity to influence HR strategies within a growing business unit
Access to professional development and training resources
Collaborative work environment with senior management
Engagement in diverse HR functions including employee relations and organizational development
Full Job Description
JOB TITLE:
Manager, Human Resources
REPORTS TO:
Director, Human Resources
DEPARTMENT:
Human Resources
LOCATION:
Baltimore, Hybrid (occasionally in office)
JOB OVERVIEW
The Manager, Human Resources position is responsible for aligning business objectives with employees and management in Product and Technology business unit. This position serves as a consultant to management on human resources-related issues and acts as a change agent. This position maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition, and develop integrated solutions. Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows. Reports to Director of HR.
RESPONSIBILITIES
Conducts weekly meetings with respective business units
Consults with line management, providing HR guidance as appropriate
Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies and improve employee retention
Manages and resolves complex employee relations issues
Conducts effective, thorough and objective investigations
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
Partners with the legal department as needed/required
Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Provides HR policy guidance and interpretation
Provides guidance and input on business unit restructures, workforce planning and succession planning
Identifies training needs for business units and individual management coaching needs
Implementing and administering the following human resource functions: employee relations, organizational development, equal opportunity/affirmative action, performance management, some recruitment and employee engagement/retention initiatives
Work as a liaison between various 'Centers of Excellence', in areas such as benefits, compensation, organizational development, decision management, etc.
Lead and/or support organizational design and change management initiatives to support business strategy
Perform other duties as assigned
QUALIFICATION REQUIREMENTS
EDUCATION
Bachelor's Degree required
PHR or SHRM-CP certification highly desired
EXPERIENCE
7+ years of HR generalist experience with emphasis in employee relations and employment law
Demonstrated success in establishing business relationships as an advisor and consultant with strong HR expertise and judgment
Demonstrated ability to work with wide range of sensitive and confidential issues
Learning and Development Experience preferred, but not required
SKILLS
Strong PC skills including MS Office and HRIS experience
Excellent interpersonal and verbal/written communication skills
Ability to handle and manage multiple projects simultaneously
Must have a strong customer focus for internal as well as external customers
Must be adaptable, a team player and able to achieve results tied to business initiatives
Strong project management, organizational, analytical, and conflict resolution skills
Proven ability to build relationships with, and influence all levels within an organization
Experience in a fast-paced, complex, dynamic business environment
PHYSICAL JOB REQUIREMENTS
N/A
About Prometric
Prometric is a U.S.-based company in the test administration industry. It provides technology-enabled testing and assessment solutions to various clients, including academic institutions, corporations, and professional organizations. Prometric operates a network of testing centers in more than 160 countries, offering a range of services, such as test development, test delivery, and data management. The company was founded in 1990 and is headquartered in Baltimore, Maryland.
