Manager - Health Services

The Manager of the Member Advisory Team works with Medicare and Medicaid populations. The team focuses on behavior change campaigns and medical cost savings. The Manager: • Develops and implements complex strategic plans for the organization's health services, setting goals and objectives, and determining the direction of the organization's healthcare services. • Manages the organization's health services budget by allocating resources and monitoring expenditures to ensure financial sustainability. • Establishes and implements policies and procedures to ensure constant compliance with healthcare regulations and standards, and remains abreast of changes in healthcare laws and regulations to make necessary adjustments. • Assesses the quality of healthcare services, implements quality improvement initiatives, collects and analyzes data, and makes recommendations for enhancing patient care and safety. • Improves and oversees the management of healthcare information systems and electronic health records, utilizing innovative technology to improve patient care outcomes and ensure patient privacy. • Collaborates with internal and external stakeholders, such as healthcare providers, community organizations, insurers, and government agencies to promote the organization's services and address community health needs. • Communicates regularly with different departments within the organization to ensure the seamless coordination and delivery of patient care. • Improves departmental capabilities by providing guidance and support to team members, conducting performance evaluations, and facilitating ongoing training and professional development. • Interviews and hires staff members, including healthcare professionals, administrative personnel, and support staff. Requirements: • Leadership experience - minimum of 2 years • Healthcare experience - Service operations, Medicare, Medicaid, Engagement programs • Medical Cost Savings Management • Behavioral Change Management • Data Analysis and Reporting experience • Strong communication skills (written, verbal, and presentation skills) • Collaboration skills across multiple departments • Performance Management Preferred Requirements: • Experience with health initiatives • Experience managing health care campaigns • Experience with reporting tools Education: • BS Degree or Equivalent experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $119,340.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 11/17/2026