Willis Towers Watson

Manager - Health & Benefits

Willis Towers Watson • $85K — $125K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years' experience in health and welfare plan design/management in a consulting or brokerage environment
  • Proven ability to build and expand client relationships
  • Polished oral and written communication skills
  • Self-starter with ability to work independently and collaboratively
  • Proficient analytical, creative and problem-solving skills
  • Excellent Microsoft Office skills with expertise in Excel and PowerPoint
  • State Life and Health license required within 90 days of hiring
  • CEBS designation or health and welfare actuarial/underwriting training preferred

Responsibilities

  • Lead design and management of group benefits, including medical and dental
  • Manage projects, ensuring adherence to objectives, budgets and timelines
  • Advise clients proactively, providing exceptional service
  • Create benefit plan analyses and cost-saving strategies
  • Support benefit enrollment, preparing materials and managing data
  • Ensure client compliance with reports and administrative requirements
  • Engage specialists and experts in various health management areas
  • Participate in business development and client prospecting
  • Mentor junior team members

Benefits

  • Comprehensive health insurance options including Medical, Dental, and Vision
  • Flexible Spending Accounts and Health Savings Accounts available
  • Generous paid time off, including holidays and other leave options
  • 401(k) retirement plan with company contributions
  • Flexible working arrangements including remote work options
Full Job Description
Job Description

As a Health and Benefits Manager, you will be a key member of the client service team, engaging directly with clients and establishing relationships across all levels of the client organization. You will substantially contribute to the management of projects, leveraging your experience as a benefits expert to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as a pivotal point of contact on projects and working alongside industry experts on cutting edge solutions.

The Role:

Play a lead role in the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:
  • Materially contributing to and/or leading project management; monitoring progress against established objectives, budgets, timelines, deliverables and quality standards; and serving as day-to-day contact for clients
  • Proactively advising clients and providing superior client service
  • Contributing to the creation of benefit plan analysis, design, cost savings and funding strategies
  • Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
  • Ensuring client compliance adherence by managing completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates.
  • Engaging specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance
  • Supporting the generation of new business by participating in prospecting opportunities as part of a broader team
  • Building relationships internally and collaborating effectively on cross-functional teams
  • Mentoring junior colleagues


Qualifications

  • 6+ years' experience in the design/management of health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
  • Desire and ability to expand relationships with current clients
  • Polished and well developed oral and written communication skills
  • Self-starter attitude and ability to work independently and as part of a team
  • Flexibility and proven ability to identify and resolve issues
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired


Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation
The base salary compensation range being offered for this role is $85,000.00 - $125,000.00 USD annually.
This role is also eligible for an annual short-term incentive bonus.

Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
  • Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.


At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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