Manager, GPO Delivery and Optimization
What you will be doing:
The Manager Delivery and Optimization owns GPO contract delivery for an assigned portfolio of member accounts — from activation through renewal. This is an execution role: build the plan, run it, and drive it to a result. The Manager Delivery and Optimization leverages data and Premier's technology to tell a clear story about value, manages contract performance to ensure members actually realize it, and operates as a self-starter who figures out how to solve problems without being told how.
Key Responsibilities
Delivery Execution and Value Creation – 50%
- Leads execution of the account workplan and manages assigned programs independently once scoped
- Owns the GPO portfolio lifecycle: tier activation and timing, renewals/expirations, distributor contract audits, roster accuracy, and admin fee revenue accuracy
- Coordinates cross-functionally with GPO contracting, portfolio SMEs, and analytics teams to remove blockers and keep delivery on track
- Owns the account's project plan, timeline, and RACI; escalates and resolves issues before they become problems
- Executes contract activations, amendments, and renewals directly with distributors and suppliers; drives category adoption conversations to a decision
- Manages contract performance across the account's category portfolio, ensuring optimal utilization and value realization
- Leverages data analysis — through Premier's technology, AI, and Power BI tools and partnerships with Premier's analytics teams — to synthesize findings into recommendations that drive measurable value
- Employs analytical storytelling to translate data into a clear, member-facing narrative that drives action
- Develops the account's annual growth forecast and contributes to the business review process, in partnership with their manager or COE Coach
- Executes toward KPIs and targets set by SCO/GPO Ops leadership — contract growth, penetration, and member savings/value
- Aligns with internal partners — Rx, Food, and Portfolio Advisors — on execution of the account's category strategy
- Assures a regular cadence of complete member data submissions (PO, invoice, AP, capital plans, and other required data types) to support accurate analytics and GPO growth/penetration tracking
- Leverages contract analytics from the MVE and other Premier analytics resources to help members model contracting scenarios — costs, behaviors, market share, and lower-cost alternatives
Supply Chain Relationship Management – 35%
- Provides day-to-day guidance to member stakeholders as a trusted advisor
- Builds a working understanding of each member's goals (savings targets, budget gaps, new service line launches), current capabilities, and pressure points — and shapes engagement around what that specific member needs, not a generic playbook
- Acts as the account's GPO quarterback when no other dedicated GPO team resources are assigned to the account, coordinating all GPO-related activity on the member's behalf
- Responsible for aligning supply chain and pharmacy goals between the member and Premier, and proactively driving activities toward the accomplishment of those goals
Member Resolution – 15%
- Operates as a self-starter; applies critical thinking to solve ambiguous problems and unblock execution without waiting to be told how
Required Qualifications
Work Experience:
Years of Applicable Experience - 5 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
- Strong project management and organizational skills; able to run multiple workstreams without dropping detail
- Self-starter with strong critical thinking and problem-solving ability
- Proficiency in Excel and PowerPoint; experience with Salesforce and analytics platforms (Power BI, AI-enabled tools)
- Ability to work autonomously and manage competing priorities
Experience:
- 5+ years in account management, category management, sourcing/contracting, or healthcare supply chain
- Proven ability to analyze data and communicate insights clearly to member stakeholders
- Working knowledge of GPO contract lifecycle management and performance optimization
Education:
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Hospital Environment
Travel Requirements: Travel 21-40% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $90,000 - $150,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Qualified full-time and part-time employees also receive access to the following benefits:
Health, dental, vision, life and disability insurance
401k retirement program
Paid time off
Participation in Premier’s employee incentive plans
Tuition reimbursement and professional development opportunities
