Encore Capital Partners

Manager, Global HR Compliance and Operations

Encore Capital Partners • $110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business, Legal Studies, or related field
  • Advanced degree (JD, MBA, or Master’s) in HR or Compliance preferred
  • HR or compliance certifications (PHR/SPHR, SHRM-SCP, CCP, or equivalent) preferred
  • 7+ years of experience in HR compliance, employee relations, HR operations, or employment law
  • Strong working knowledge of U.S. employment laws and exposure to international labor regulations

Responsibilities

  • Oversee the Company's global HR compliance framework, ensuring alignment with laws and regulations
  • Monitor regulatory developments and assess impact on HR policies and practices
  • Develop and maintain HR policies and standards for compliance and audit readiness
  • Partner with Legal to operationalize employment law requirements
  • Lead HR compliance audits and coordinate responses to audit reviews

Benefits

  • Opportunity to work in a publicly traded environment
  • Collaboration with cross-functional teams including Legal and Internal Audit
  • Involvement in global compliance aspects of mergers and acquisitions
  • Flexible working hours that may include evenings and weekends
  • Potential for high-visibility projects related to IPO readiness
Full Job Description
Position Overview

The Global Manager of HR Compliance Operations is accountable for ensuring the Company's global HR policies, practices, and programs comply with applicable employment laws, regulatory requirements, and internal governance standards across all jurisdictions in which the Company operates. This role serves as a key risk-management partner to HR, Legal, and business leaders, ensuring consistent application of compliance frameworks while enabling operational effectiveness in a publicly traded environment. The role requires deep knowledge of U.S. and international employment regulations, strong internal controls discipline, and the ability to translate complex legal requirements into practical, scalable HR processes. The HR Compliance Manager will report to the Vice President of HR Technology and Operations.

Key Job Responsibilities

Global HR Compliance & Governance
• Own and oversee the Company's global HR compliance framework, ensuring alignment with local, regional, and international employment laws and regulations
• Monitor regulatory developments and assess impact on HR policies, programs, and practices across jurisdictions
• Develop, maintain, and update HR policies and standards to ensure consistency, compliance, and audit readiness
• Ensure alignment with public company governance expectations and internal risk management frameworks

Regulatory & Employment Law Compliance
• Partner with Legal to interpret and operationalize employment law requirements, including wage and hour, leave laws, worker classification, data privacy, and employee relations standards
• Support compliance with U.S. federal and state regulations (e.g., FLSA, FMLA, ADA, EEO, OSHA) and applicable international labor laws
• Oversee compliance with global data privacy and employee data protection requirements (e.g., GDPR and similar frameworks)
• Provide guidance to HR and business leaders on compliant employment practices
• Oversight of compensation compliance controls, including:
• Pay equity and bias testing governance
• Minimum wage, salary threshold, and incentive plan compliance across jurisdictions
• Partnership with Total Rewards to ensure incentive plans and equity programs are administered consistently with documented compensation philosophy
• Compliance review of equity eligibility, forfeiture, termination, and payment mechanics in coordination with Legal and Finance B. SOX & Audit Readiness (Explicit)

Audits, Controls, & Risk Management
• Lead HR compliance audits; coordinate responses to internal and external audit reviews; coordinate responses to internal and external audits reviews; coordinate responses to internal and external audits
• Maintain HR compliance documentation, controls, and evidence to support SOX and enterprise risk management requirements
• Identify, assess, and mitigate HR-related compliance risks; escalate issues appropriately related compliance risks; escalate issues appropriately
• Direct responsibility for HR SOX control design, testing support, documentation, and remediation
• Experience supporting external auditors on HR, compensation, and equity-adjacent controls
• Ownership of HR compliance evidence repositories and audit trails
• Track remediation plans and ensure timely resolution of identified gaps

Policy Implementation & Training
• Drive global rollout and consistent implementation of HR policies and compliance programs
• Develop and deliver compliance training for HR partners, people managers, and employees
• Serve as a subject-matter expert and escalation point for complex compliance issues

Cross-Functional Collaboration
• Partner closely with Legal, Internal Audit, Compliance, Payroll, Data Privacy, and regional HR teams
• Support HR compliance aspects of mergers, acquisitions, reorganizations, and global expansions
• Act as a trusted advisor to HR leadership on compliance strategy and risk implication

Continuous Improvement & Scalability
• Evaluate and improve HR compliance processes to enhance efficiency, consistency, and scalability
• Leverage technology and data to monitor compliance, track issues, and improve reporting
• Benchmark practices against public company and global best practices
• Experience supporting an organization through IPO readiness, SEC registration, or transition from private to public company
• Demonstrated experience operating in a high-governance, pre-IPO or publicly traded environment, with strong partnership across HR, Legal, Finance, Internal Audit, and external advisors.

Job Qualifications
• Bachelor's degree in Human Resources, Business, Legal Studies, or related field
• Advanced degree (JD, MBA, or Master's) in HR or Compliance preferred
• HR or compliance certifications (PHR/SPHR, SHRM-SCP, CCP, or equivalent) preferred
• 7+ years of experience in HR compliance, employee relations, HR operations, or employment law
• Experience with GDPR and global data privacy compliance
• Prior experience partnering with Internal Audit or enterprise compliance functions and familiarity with increased disclosure, governance, and documentation standards post-IPO
• Prior experience partnering with Internal Audit or enterprise compliance functions and familiarity with increased disclosure, governance, and documentation standards post-IPO
• Experience supporting HR compliance in a global, publicly traded organization
• Strong working knowledge of U.S. employment laws and exposure to international labor regulations
• Demonstrated experience operating within formal governance, audit, and control environment
• Strong risk awareness and sound judgment
• Ability to translate legal and regulatory requirements into practical HR solutions
• High level of integrity, discretion, and confidentiality
• Strong project management and organizational skills
• Effective communicator across cultures and geographies

Competency Group
• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Manages Ambiguity
• Drive Results
• Directs Work
• Achieves Goals
• See The Big Picture
• Financial Acumen
• Value People
• Builds Effective Teams

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

#INDCORP

#LI-EL

About Encore Capital Partners

Encore Capital Group is a certified professional receivables company (CPRC) that provides debt recovery solutions for consumers across a broad range of assets. Through its subsidiaries, Encore Capital Group purchases portfolios of consumer receivables from major banks, credit unions, and utility providers, and partners with individuals as they repay their obligations and work toward financial recovery. Encore Capital Group is headquartered in San Diego, California.
Learn more about Encore Capital Partners
Size
6,604 employees
Market Cap
$1.1 billion
Industry
Net Income
$211.8 million
Founded
1999
5 Year Trend
+6.6%
Revenue
$1.4 billion
NASDAQ

Similar Jobs

More Jobs at Encore Capital Partners

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Director Business Development
    $100K — $115K *
    Ryder
    Remote
  • Stanley Black & Decker
    Human Resource Generalist
    $62K — $100K *
    Stanley Black & Decker
    Shelby, OH 44875 (Richland County)

Find similar Manager, Global HR Compliance and Operations jobs: