Job Function: Supply Chain Deliver
Job Sub Function: Deliver Excellence
Job Category:Professional
All Job Posting Locations:Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America
Job Description:About Innovative MedicineOur expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
We are searching for the best talent for Manager, Global Cross-Border Process Lead.Candidates must already have authorization to work in the country of employment. Immigration sponsorship and relocation support are not available for this position. Candidates authorized to work pursuant to a short-term status (e.g., F-1) who require future immigration sponsorship are not eligible.
Purpose: Provides global process leadership and governance for the cross-border movement of clinical and development materials within the broader TDS network. Establishes and maintains standardized frameworks that ensure country-specific import, export, customs, regulatory, quality, environmental, health and safety, dangerous-goods, controlled substances, licensing, permitting, product, and shipment-release requirements are identified, current, and consistently embedded in network design and execution. Owns global logistics standards and governance for Importer/Exporter of Record (IOR/EOR), Incoterms, customs brokerage, tax and duty management, trade documentation, and approved movement pathways. Enables compliant, efficient, cost-effective, and uninterrupted supply across global development programs. Defines the strategy for TDS's global cross-border process framework.
You will be responsible for:- Serve as Global Process Lead and Business Process Owner for R&D cross-border movements, establishing and governing standardized processes across the end-to-end distribution network.
- Establish and govern the lifecycle for identifying, assessing, documenting, approving, implementing, and periodically reviewing country-specific import, export, customs, regulatory, quality, EH&S, dangerous-goods, licensing, permitting, product, and shipment-release requirements in collaboration with cross functional Enterprise and IM business partners.
- Own and govern the global country-requirements database (DIAL and other knowledge base) and supporting tools, ensuring that requirements remain accurate, current, traceable, and accessible and are effectively translated into global logistics standards and distribution-network controls. Benchmark internal and external practices, including across J&J, industry peers, and the 3PL network, to identify and implement opportunities for harmonization, capability advancement, and continuous improvement.
- Translate local and changing requirements into global logistics standards, procedures, system requirements, routing guidance, lane strategies, and distribution-network controls.
- Define and maintain governance for IOR/EOR models, Incoterms, customs brokerage, tax and duty management, trade documentation, customs valuation, free trade agreements, preferential origin, duty-relief mechanisms, and special customs procedures in collaboration with cross functional Enterprise and IM business partners.
- Develop approved lane-specific pathways that integrate regulatory, operational, brokerage, fiscal, product, and supply-continuity considerations.
- Lead cross-functional governance with Tax, R&D Trade Compliance, Quality, Regulatory Affairs, EH&S, Clinical Supply, CMC functions, logistics operations, Procurement, Planning, IMSC, local operating companies, depots, and external logistics partners.
- Collaborate with teams that own relationships with customs brokers and trade service providers, while monitoring provider performance and execution and using data-driven insights to drive compliant, consistent outcomes across the network.
- Assess regulatory and operational changes for impacts on products, materials, trade lanes, depots, systems, landed cost, and supply continuity, and coordinate timely implementation of required controls.
- Monitor process effectiveness, compliance, data quality, provider performance, and network readiness through defined controls and performance indicators; drive remediation, standardization, digitization, and continuous improvement.
- Provide subject-matter expertise, escalation support, and strategic guidance for complex or high-risk cross-border movements across the broader CMC supply portfolio.
- Translate cross-border and broader business requirements into standardized, scalable digital capabilities, with primary focus on the Transcend SAP transformation and other solutions. Partner with business process, data, and technology teams to define future-state processes, functional requirements, data needs, controls, priorities, testing, deployment, adoption, and value realization.
Qualifications/Requirements:- Minimum of a Bachelor's degree and a minimum of 6 years of supply chain experience preferably in logistics / operations or similar industry
- An MBA/MS degree is an asset, as is a certification in APICS
Other requirements- Demonstrated knowledge of customs brokerage processes and related cross-border requirements, including import and export documentation, customs valuation, tariff classification, Incoterms, duties and taxes, importer/exporter-of-record models, and broker governance.
- Knowledge of pharmaceutical distribution, transportation, and logistics.
- Strong analytical mindset and proficiency with a variety of data analysis tools.
- Proven track record of change management experience.
- Demonstrated ability to collaborate internally and externally to develop partnerships with key stakeholders and service providers to identify and deliver logistics and distribution solutions.
- Ability to work in a cross functional and cross-cultural environment
- Effective communication, strong collaboration, operational and data analysis skills.
- General knowledge of GxP principles
- Knowledge and understanding of clinical study needs and clinical operations is preferred.
- Knowledge of EDI-based shipment order processing preferred
- Other critical competencies include strategic thinking, results and performance driven, big picture orientation with attention to details, integrity and Credo based-actions, managing complexity, and fiscal responsibility.
Required Skills:Preferred Skills:The anticipated base pay range for this position is :$105,000.00 - $181,700.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
The compensation and benefits information set forth in this posting applies to candidates hired in the United States.
Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
