Department OverviewThe U.S. Food Safety & Quality Systems Team is part of the North America Supply Chain function that enables the McDonald's System to connect customers with food they love and trust. On this team, we care about talent development. Team members will be given opportunities to learn and stretch their skills. They will have resources available to them as they develop and, although the journey will be theirs to own, they will not be alone. They will need to show strong knowledge of both the basics of food safety and quality systems as well as data analysis and interpretation. The team will look to the FSQS Supplier and Distributor Performance Manager as the produce, potato and oil category expert on food safety and quality.
Duties- Develop and deliver technical understanding and business insight of the produce, potato and oil supply chain to provide continuously improving food safety solutions to serve safe, consistent, gold standard food
- Design, maintain, and improve food safety risk management systems, focusing on results most meaningful to the customer and business
- Proactive management, oversight and deployment of prioritized FSQ activities across 3LS - produce, potato and oil suppliers, distributors and restaurants - to continuously improve and optimize food safety performance and enhance brand protection
- Communicate and promote FSQ strategy across 3LS to influence change, manage issues and continuously improve food safety and overall business system performance
- Benchmarks within and outside of the system representing McDonald's on industry issues to identify and integrate best-in-class practices, driving FSQ improvement
- Partner with supplier partners by traveling (about 10% travel) to manufacturing sites and collaborating on FSQ improvement plans sharing best practices across the category and system
Key Needs of the Role- Collaborates in development, support, and execution of the department FSQ strategy and scorecard measurements
- Maximize impact as a member of the U.S. Supply Chain Manager Team and across the US and GSC/global business
- Local/State/Federal public health department engagement, etc.
- Embraces artificial intelligence (AI) tools and desires to develop generative and agentic AI skillset
- Maintains and utilizes all global and US databases (e.g. OnPoint, Product Incident Database) with accountability for tracking tool development and enhancement
- Enables processes and ways of working, focusing on driving results and outcomes to meet and exceed the unique needs of our customers
Qualifications- 7+ years of produce of experience in food safety and quality experience preferably in the agriculture or produce category
- Bachelor's degree required, preferably in food science, chemistry, biology, agriculture or related fields
- Ability to build trust and credibility as a valued business partner by leveraging subject matter expertise in support of others and business objectives with suppliers, cross-functional partners, operators (franchisees) and industry
- Assessment of FSQ supply chain risks and development of mitigation plans
- Ability to influence and proactively manage stakeholder expectations through effective communication
- Incorporates learnings obtained through external networking and benchmarking to drive continuous improvement
- Demonstrated Power BI fluency and ability to build data dashboards and ability to catch on and adapt to new technologies and systems
- Ability to communicate and effectively story tell for the intended audience from technical experts to senior leadership
- Demonstrated passion and commitment to coaching and developing others
- Proficiency in Excel
CompensationBonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary RangeThe expected salary range for this role is $118,769.00 - $148,461.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
