BlueCross BlueShield of Tennessee is seeking a Manager of Enterprise Architecture to lead the evolution and execution of our enterprise-wide architecture strategy. In this role, you will guide long-term technology roadmaps, influence investment and product decisions, and ensure consistent alignment between business strategy, architecture standards, and technology delivery. This leader will play a critical role in shaping how platforms, solutions, and capabilities are designed and governed across the enterprise—balancing innovation, risk management, and operational excellence.

Our ideal leader will bring:

• Enterprise Architecture Leadership & Strategy
  • Proven experience leading teams of Enterprise Architects across multiple architecture disciplines, driving both short- and long-term technology strategy aligned to organizational goals.
  • A strong mentoring orientation, with a passion for developing architects and fostering a culture of accountability and continuous learning.
  • An agile mindset with working knowledge of Agile methodologies and experience embedding architecture controls and metrics into SDLC practices.

• Architecture Governance & Maturity
  • Demonstrated success defining and advancing an enterprise architecture maturity roadmap, including governance models, standards adoption, continuous process improvement, and stakeholder engagement.
  • Strong ability to ensure solution compliance with architecture and technology assurance standards, with a focus on quality, consistency, and risk mitigation.
• Influence & Collaboration in a Matrixed Environment
  • Exceptional communication and collaboration skills, with the ability to synthesize requirements and influence outcomes across diverse, cross-functional teams.
  • Confidence partnering with technology, product, and business leaders to guide investment decisions and solution design.
  • Experience managing multiple initiatives and priorities, providing transparent status, risk mitigation, and contingency planning to senior leadership.

It would be great if you also had:

• Healthcare Data Domain Expertise
  • Familiarity with healthcare data ecosystems, including claims, membership, authorizations, and care management datasets, and understanding of regulatory compliance (HIPAA, etc.)

Note:

• Sponsorship is not available for this role.
• Travel to our Chattanooga, TN headquarters for final interviews will be required.

Job Duties & Responsibilities

• Collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements.
• Manages a team of Enterprise Architects and works across the architecture disciplines on strategic planning and implementation, including working to develop organizational long-term and short-term goals, develop objectives and monitor completion.
• Provides architectural leadership, guidance, and support for technology teams, including leadership for the development, implementation, and evaluation of enterprise architecture technology strategies.
• Influences technology investment and product selection decision to support organization mission through use of EIT.
• Define EA maturity road map and practices related to EA governance and partners with key stakeholders to implement key architecture governance frameworks including ongoing process review, improvements, execution, analysis & adoption of new processes.
• Ensures compliance of solutions and alignment with technology assurance standards and reviews deliverables for accuracy and quality.
• Manages team’s workload, and effectively communicates status to the Program, demand manager and senior management including risk mitigation and contingency planning.
• Contribute to the development of SDLC procedures to support EA controls and metrics.
• Develop and report business-relevant metrics to measure the efficiency and effectiveness of the enterprise architecture program, facilitate appropriate resource allocation and increase the maturity of the architecture practice.
• Identifies and solves project issues; oversees all aspects of multiple project development life cycles from enterprise architecture perspective.

Job Qualifications

Education

• Bachelor's Degree in a Computer Science related field or equivalent work experience is required. Equivalent years of experience are determined as one year of technical experience for every year of college.

Experience

• 7 years - Experience in IT Architecture or related field required
• 5 years - Experience leading teams of technical resources in diverse disciplines is required.
• Experience with architectural frameworks such as TOGAF, Zachman, etc

Skills/Certifications

• Ability to lead and manage team of enterprise architects and consultants

• Ability to collaborate with a cross-functional teams to explain and enforce architecture standards
• Ability to apply security concepts and controls to adapt to organizations’ needs and goals
• Proven analytical and problem-solving skills and ability to perform non-routine analytical tasks
• Excellent oral and written communication skills as well as business acumen to communicate details about enterprise architecture, policies, and practices to technical and nontechnical colleagues
• Strong interpersonal and organizational skills
• Ability to lead and manage multiple projects and priorities
• Ability to act as a mentor
• Should have an agile mindset and have awareness and understanding of Agile methodologies

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