Manager, Dynamics 365 F&O Consulting

Your Opportunity

BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This is a new role and responsibilities will include: 

Talent

• Support the addition of new talent through participation in the recruitment process

• On-going mentoring and coaching of the team including of performance management and career guidance

• Team utilization planning and forecasting

• Ensuring our professionals have the skills, experience and capacity required to deliver our service offerings

Engagements

• Act as a trusted advisor to external customers and BDO project teams in support of client Dynamics F&O Finance implementations

• Manage multiple engagements against budget, timeline and scope

• Monitor and manage vendor relationships where applicable.

• Leading internal and external action planning meetings and driving deliverables to closure

• Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns

• Build deep relationships with clients and assist in expanding engagement footprint when the opportunities presents itself

• Analyze customer business needs and objectives and provide in-depth application expertise in targeted business areas

• Streamline customer business processes to achieve greater ROI within the context of the Dynamics 365 for Finance and Operations suite

Operations

• Ensuring effective delivery of operations and high customer service

• Support the evolution of tools and operational procedures driven through the lens of continuous improvement

• Update / Establish, track and report on Key Performance Indicators supporting the delivery of operational excellence

Growth

• Participate in pre-sales presentation, pricings and proposals

• Assist in development & implementation of new service offerings

• Contribute and lead one or more aspects of the practice annual business plan

How do we define success for your role? 

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

• You identify, recommend, and are focused on effective service delivery to your clients

• You share in an inclusive and engaging work environment that develops, retains and attracts talent

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

• You grow your expertise through learning and professional development

Your experience and education

• Minimum 5+ years of Dynamics 365 F&O consulting experience, with strong expertise in one or more functional area (e.g. Finance, Supply Chain, Manufacturing, Retail, HR etc.)

• Experience managing a Dynamics 365 F&O and/or experience leading multiple functional consultants on D365 F&O implementation projects

• Dynamics 365 F&O/AX certifications in the relevant business disciplines will be considered in our selection process

• Self-motivated, articulate, and able to inspire audiences

• Process analysis, redesign, and documentation experience

• Experience in working on functional design, configuration, and process alignment with a detailed understanding of Financial System concepts and general module functionality.

• Experience working and supporting with ISV’s; Dynaway, SKG

The expected range of compensation for this role is ​$115,000 to $165,000.