5+ years in Product Management, Portfolio Management, Product Marketing, or Business Management
Strong grasp of Unified Communications and Contact Center markets
Experience with hybrid/private communications solutions or SaaS/cloud platforms
Proven go-to-market ownership for software products
Expertise in pricing and commercial model development
Strong executive stakeholder management skills
Experience in program management and sales enablement
Responsibilities
Own the GoForward/GTM portfolio strategy for Mitel WX
Define market positioning and value proposition
Champion the Mitel WX portfolio across the organization
Develop launch plans for major releases and new capabilities
Monitor market adoption and competitive positioning
Drive business growth and market penetration
Define adoption strategy for Mitel WX in direct sales channels
Manage commercial packaging and pricing strategy for the portfolio
Benefits
Comprehensive medical, dental, and vision insurance
Life and disability insurance
RRSP matching
Paid time off including holidays, vacation, and sick leave
Employee Assistance Program
Reward and Recognition Programs
Full Job Description
Overview:
Own the commercial success and lifecycle management of the "Mitel WX" GoForward Unified Communications portfolio. The role serves as the bridge between Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to ensure successful GTM strategy, market adoption, pricing and commercial structure, reporting and profitable growth, and launch of new Mitel WX releases
Responsibilities:
Own the GoForward/GTM portfolio strategy based on Mitel WX together with the more technical PLM and PLM leadership
Define market positioning and value proposition
Act as Mitel WX portfolio champion across the organization
Develop launch plans for major releases and new capabilities
Monitor adoption, market feedback and competitive positioning
Drive business growth objectives and market penetration
Define the adoption strategy for Mitel WX within direct sales channels
Own commercial packaging and pricing strategy for Mitel WX portfolio
Conduct pricing and commercial model analysis and business case development
Support margin optimization and revenue growth objectives
Own together with PGM the full lifecycle planning of Mitel WX portfolio
Manage migration and transition strategies from legacy UC apps to MWX
PLM Alignment with Service Portfolio lifecycle team
PLM Alignment with Mitel Secure Cloud PLM team
Define and request Q2C requirements to ensure commercial readiness
Collaborate with regional teams to accelerate customer adoption in direct/indirect sales motion
Develop sales messaging and competitive positioning and deliver regular sales webinars
Monthly business reporting and prepare Governance reviews and Business forecasts
Requirements:
5+ years Product Management, Portfolio Management, Product Marketing or Business Management experience
Strong understanding of Unified Communications and Contact Center markets
Experience with hybrid / private communications solutions or with SaaS or cloud communication platforms
Go-to-market ownership for software products
Pricing and commercial model development
Executive stakeholder management
Program Management, Sales enablement and launch management
Business case and financial analysis
Knowledge of channel and partner-led business models
Additional Skills (Advantageous):
Experience managing product lifecycles for enterprise software solutions
Familiarity with CPQ, licensing, subscription and Q2C processes
Exposure to regulated industries and vertical applications
#LI-TOI
Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
About Mitel Networks Corporation
Mitel Networks Corporation is a Canadian telecommunications company that provides unified communications solutions for businesses. The company was founded in 1973 and is headquartered in Ottawa, Ontario. Mitel offers a range of products and services, including cloud-based phone systems, collaboration tools, and contact center solutions. The company serves customers in over 100 countries and has partnerships with major technology companies such as Google and Microsoft. In 2018, Mitel was acquired by Searchlight Capital Partners and was subsequently merged with Aastra Technologies to form a new company called Mitel.
