Manager, Dining Operations

Covenant Living

$73K — $103K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; associate's degree preferred.
  • Food safety certification, renewed every 3 years as required.
  • 2+ years of work experience in dining services.
  • Preferred 3+ years of leadership experience.
  • Experience in both front of house and back of house operations.

Responsibilities

  • Direct daily food service operations to ensure employee effectiveness.
  • Supervise dining room operations and ensure a positive experience for customers.
  • Manage inventory including food, equipment, and dining supplies.
  • Ensure compliance with sanitation guidelines and senior living regulations.
  • Train and mentor staff focusing on customer hospitality.
  • Establish operating and safety standards and implement improvements.
  • Oversee food preparation and storage to maintain freshness and safety.

Benefits

  • Medical, dental and vision insurance.
  • Employer paid group term life and disability insurance.
  • Paid Time Off (PTO) and six paid holidays.
  • 403(b) retirement plan with a 3% employer match.
  • Access to fitness centers at most facilities.
  • Tuition assistance and scholarships available.
  • Employee assistance program and various voluntary benefits.
Full Job Description
Provides supervision of service operations for food preparations and service operations to ensure resident enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Emphasis on safe and efficient food preparation and service delivery within multiple levels of care.

Directs daily operations of food service operations to ensure employees have appropriate equipment, inventory, and resources to perform their jobs. Includes supervision of all dining room operations, such as waited table service, food bars, and buffet lines. Includes supervision of all food preparation operations in cooperation with kitchen team and registered dietician.

Manages inventory, including food, equipment, and dining room supplies. Manages the budget by controlling costs and complying with budget requirements and making adjustments when necessary

Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers.

Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements.

Train, coach and mentor employees with an active customer hospitality orientation.

Establish and maintain operating and safety standards. Implement process improvements.

Oversees the preparation, portioning, garnishing, presentation, and safe storage of food.

Ensures that kitchen equipment, storage facilities, and dining room are sanitary, neat, and organized.

Required Degree: High school diploma

Preferred Degree: Associates' degree

Certificate(s):
  • Food safety certification, renewed every 3 years or as required.
  • CDM licensure preferred; Company will sponsor the educational program to get the candidate licensed as a CDM within the first 12 months of employment.


Experience:
  • 2+ years of work experience in dining
  • 3+ year of experience leadership is preferred
  • Exposure to dining room operations and kitchen operations is preferred (Experienced in both front of the house and back of the house operations).


KNOWLEDGE, SKILLS AND ABILITY:
  • Ability to motivate and energize teams.
  • Ability to effectively navigate difficult conversations.
  • Ability to effectively interact with staff and residents in order to positively influence staff retention and resident satisfaction.
  • Effectively assists in sourcing, interviewing, training, onboarding, and retention of staff. Build the bench of qualified staff in order to minimize disruption of service related to fluctuations in staff.

#Dining

Compensation Pay Range:

$73,994.00 - $103,010.00 per year

Reasonable Pay Estimate
A reasonable estimate of the pay range for this position is $73,994.00 - $103,010.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:
  • Medical, dental and vision insurance
  • Employer paid group term life and disability
  • Paid Time Off (PTO) & six paid holidays
  • 403(b) with a 3% employer match
  • Fitness center use at most facilities.
  • Various voluntary benefits:
    • Life, AD&D
    • Tuition assistance and scholarships
    • Employee assistance program
    • Legal services, home/auto insurance, discount purchasing program
    • Pet Insurance

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