Airlines Reporting Corporation

Manager, DevOps Engineering

Airlines Reporting Corporation$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Computer Science or equivalent work experience preferred
  • 5+ years of AWS Cloud administration experience with cost reporting and management
  • 3+ years of experience managing technical teams
  • Proficient in Agile/Scrum SDLC
  • Expertise in CI/CD Automation, Infrastructure as Code (Terraform), and Git administration
  • Preferred prior experience in system administration
  • Strong communication skills, capable of conveying technical information to non-technical audiences

Responsibilities

  • Lead and manage the DevOps Engineering team fostering innovation and continuous improvement
  • Design and implement DevOps Engineering functions, establishing a robust Cloud platforms roadmap
  • Develop team members' skills ensuring continuous learning and alignment with the strategy
  • Collaborate with stakeholders to enhance supportability, scalability, and recovery of solutions
  • Oversee financial budget, recruiting, and performance monitoring of the engineering team
  • Stay updated with latest technologies to leverage best practices for customer service

Benefits

  • Join a diverse and collaborative team focused on innovation in the travel industry
  • Access hands-on learning and professional development opportunities
  • Enjoy the WorkFlex hybrid work program balancing remote work and in-office days
  • Receive a competitive, comprehensive benefits package
  • Partner with industry leaders leveraging data and technology for innovation
Full Job Description
About The Role:

ARC is looking for a talent Manager, DevOps Engineering to join our team! In this role, you will provide thought leadership, strategic planning, operational excellence, and a high level of accountability in developing and leading the DevOps Engineering Team. You will develop and continue to enhance the abilities of the DevOps Engineering Team in the delivery and optimization of technology platforms via repeatable and automated techniques. You will work closely with key stakeholders to provide timely deliverables contributing to ARC’s vision.

What You'll Get to Do:

  • Lead and manage the DevOps Engineering team by fostering a culture of innovation and continuous improvement to ensure optimal operation of ARC’s technology stack.
  • Accountable for the design and implementation of DevOps Engineering functions, processes, and procedures. Establish a vision for the DevOps Engineering team that focuses on delivering robust Cloud platforms roadmap to meet the needs of ARC’s customers.
  • Develop DevOps Engineering team members by ensuring individuals have the tools and resources to continue to learn and grow in their roles, keeping abreast of the latest tools and technologies in their area of specializations. Ultimately ensuring each team member is aware of, contributing to, and supporting the DevOps Engineering strategy.
  • Partner with Product Teams, Product Owners, Enterprise Support Engineers, and Solution Architects, and any other key stakeholder to analyze the business needs and improve supportability, scalability, and recovery for the engineered solutions. Review resource consumption and cost effectiveness for the engineered Cloud solutions. Ensure that the overall technical solutions are aligned with the business needs.
  • Responsible for planning, directing, and overseeing the financial budget for the DevOps Engineering department as well as recruiting, interviewing, hiring, training, and monitoring the performance of the DevOps Engineering team members.
  • Stay current with the latest technologies and techniques. Continually evaluate the landscape for ways to leverage the latest industry best practices and new technologies to better serve ARC’s customers.
  • You'll Bring These Qualifications:
    • Bachelor’s degree in Computer Science or related engineering field preferred; or equivalent work experience
    • 5+ years of experience in AWS Cloud administration including cost reporting, optimization, and management
    • 3+ years of experience in managing, coaching, and developing technical teams
    • Experience with full cycle development (SDLC) in an Agile/Scrum environment
    • Experience with DevOps role including CI/CD Automation, Infrastructure as code (Terraform), and source code management (Git) administration, branching, merge, and flow strategies
    • Prior experience in system administration role is preferred
    • Experience with leading multiple resources through triaging events and ability to communicate after action reports
    • Ability to lead a group through an architectural development process and collaborate with stakeholders at all levels
    • Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition
    • Ability to influence technology strategy and best practices across peer and leadership groups to support an agile development culture
    • Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences
    • A strong intellectual curiosity to continually challenge what exists and explore what should be changed to best meet evolving business goals
    • A strong passion to support peers to help meet timelines on larger projects

    ARC123

    What We Can Offer You:
    • Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
    • Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
    • ARC offersWorkFlex. WorkFlex is ARCs hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. Weve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
    • We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website.
    • By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

    About Airlines Reporting Corporation

    The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies. ARC was founded in 1984 and is headquartered in Arlington, Virginia. The company's services include ticketing, settlement, and data and analytical tools for airlines and travel agencies. ARC's mission is to provide secure and reliable distribution and settlement services to the travel industry, while also providing value to its customers through innovative products and services. ARC is owned by the airlines it serves and is governed by a board of directors that includes representatives from the airline and travel agency industries.
    Learn more about Airlines Reporting Corporation
    Size
    500 employees
    Industry

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