The Opportunity Hyatt Hotels Corporation seeks an enthusiastic Senior Manager to join our Americas, Strategic Operations team. In this role, you will be collaborating closely with the broader Americas team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
The Role Responsibilities include providing strategic and operational support to the Design & Construction Services (DCS) leadership team, advancing business priorities, managing key initiatives, and supporting organizational effectiveness across the Americas. This includes coordination of strategic workstreams, portfolio governance, business analysis, cross-functional collaboration, and process improvement initiatives to drive consistent execution and operational scalability. Additional responsibilities include identifying opportunities to enhance workflows, improve performance visibility, strengthen resource planning, and support special initiatives that advance DCS objectives and broader Americas business priorities.
- Partner with DCS leadership to translate business priorities into actionable plans, support strategic decision-making, and ensure follow-through on key initiatives.
- Develop initiative roadmaps, support goal setting, and align DCS priorities with broader Americas and enterprise objectives.
- Coordinate strategic initiatives, support portfolio governance and prioritization, track milestones, and monitor risks, dependencies, and resource needs.
- Partner with Design, Development, Procurement, Operations, Finance, and other stakeholders to facilitate alignment and execution of shared priorities.
- Analyze DCS fees, costs, project volume, pipeline assumptions, and resource requirements to inform business planning, operational performance, and scalability.
- Identify opportunities to streamline workflows, standardize processes, enhance documentation, and establish scalable ways of working across the DCS organization.
- Partner with initiative owners to define deliverables, establish success measures, address execution challenges, and support implementation of strategic priorities.
- Support enhancements to technology, reporting, and data management tools to improve operational visibility, decision-making, and efficiency.
- Coordinate leadership updates, project communications, meeting cadences, and reporting to ensure transparency and alignment across teams.
- Lead and participate in cross-functional projects, emerging business priorities, and strategic initiatives supporting DCS and the broader Americas organization.
Translate leadership priorities into actionable plans, align teams around shared objectives, and support portfolio and brand strategic initiatives.
