SYNNEX Corp

Manager, Depot Repair

SYNNEX Corp • $90K — $108K *
Roseville, CA 95747In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Associate degree required.
  • 5 to 8 years of experience in depot repair, manufacturing, production operations, or related environment.
  • 3 to 5 years of direct people management experience.
  • Demonstrated experience managing performance through KPIs.
  • Strong analytical, critical-thinking, and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with Microsoft Office and operational reporting tools.

Responsibilities

  • Lead daily depot repair and production operations.
  • Drive KPIs achievement, including quality and customer satisfaction.
  • Develop and execute operational plans aligned with business objectives.
  • Monitor performance for efficiency and service level improvements.
  • Coach and develop operational teams and establish performance accountability.
  • Analyze data to identify operational trends and improvement opportunities.
  • Collaborate across functions to achieve operational goals.

Benefits

  • Promote a culture of workplace safety and operational excellence.
  • Foster an inclusive and collaborative workplace culture.
  • Opportunities for employee development and succession planning.
  • Engagement in continuous learning and teamwork.
  • Compliance with company policies and safety procedures.
Full Job Description
About the Role

TD SYNNEX is seeking a driven and experienced Manager, Depot Repair Operations to lead our depot repair and production services organization. In this critical leadership role, you will oversee daily repair operations, drive operational excellence, and ensure the successful delivery of customer commitments while maintaining the highest standards of quality, productivity, safety, and service.

Reporting to the Director of Depot Services, you will be responsible for leading teams, optimizing operational performance, and developing strategies that improve efficiency, customer satisfaction, and business results. You will serve as a key operational leader, partnering across multiple functions to ensure repair services are delivered effectively and aligned with organizational goals.

This is an exciting opportunity for a hands-on operations leader who thrives in fast-paced environments, enjoys solving complex challenges, and is passionate about developing people while driving continuous improvement.

What You'll Do

Operational Leadership
  • Lead and manage all day-to-day depot repair and production operations.
  • Drive achievement of key performance indicators (KPIs), including quality, cost, productivity, turnaround time, customer satisfaction, and on-time delivery.
  • Develop and execute operational plans that support customer commitments and business objectives.
  • Monitor operational performance and identify opportunities to improve efficiency, quality, and service levels.
  • Ensure optimal utilization of employees, equipment, systems, and facility resources.


People Leadership & Team Development
  • Lead, coach, mentor, and develop operational employees and team leaders.
  • Establish clear performance expectations and accountability measures.
  • Support hiring, onboarding, training, performance management, employee development, and succession planning activities.
  • Foster a positive, inclusive, and collaborative workplace culture.
  • Promote employee engagement, teamwork, and continuous learning.


Process Improvement & Business Optimization
  • Analyze operational data and performance metrics to identify trends and improvement opportunities.
  • Lead continuous improvement initiatives that enhance operational effectiveness and customer experience.
  • Implement best practices that improve safety, quality, productivity, and cost management.
  • Drive root-cause analysis and corrective actions for operational challenges.


Cross-Functional Partnership
  • Collaborate with Quality, Engineering, Supply Chain, Customer Service, Logistics, and other business partners to achieve shared objectives.
  • Communicate operational priorities, schedule changes, business updates, and performance results to stakeholders.
  • Prepare and deliver operational reports, presentations, and business reviews to leadership teams.
  • Serve as an escalation point for customer, operational, and employee-related issues.


Compliance & Safety
  • Ensure compliance with company policies, customer requirements, regulatory standards, and safety procedures.
  • Promote a culture of workplace safety and operational excellence.
  • Maintain confidentiality and uphold ethical business practices in all interactions.

What We're Looking For

  • Associate degree required.
  • 5 to 8 years of experience in depot repair, manufacturing, production operations, electronics repair, logistics, distribution, or a related operational environment.
  • 3 to 5 years of direct people management experience leading operational teams.
  • Demonstrated experience managing performance through operational KPIs and service-level commitments.
  • Experience leading teams in fast-paced, customer-focused environments.
  • Strong analytical, critical-thinking, and decision-making skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Proven ability to manage multiple priorities and meet deadlines.
  • Strong organizational and project management capabilities.
  • Proficiency with business systems, Microsoft Office applications, and operational reporting tools.
  • Ability to work independently and collaboratively across multiple functions.


Salary Range Requirement

Actual annual compensation offered for this exempt role will be a minimum annual salary of $90,000 based on several variables including length and depth of work experience, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

Work Environment and Physical Requirements

This role may operate in a distribution center, electronics repair, clean-room, professional office, or customer-site environment. Conditions may include noise, temperature changes, humidity, outdoor weather, and electrostatic discharge protection requirements.

The position may require extended periods of sitting, standing, or walking, as well as wearing required PPE and following all safety protocols. Occasional overtime, non-standard hours, on-call availability, or local travel may be required based on business needs.

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Business Services
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ
SNX
* Ladders Estimates

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