3+ years of experience in deductions, disputes, or accounts receivable within CPG or related fields
Expertise in the deduction lifecycle, including trade and non-trade deductions
Understanding of the connection between deductions management and broader finance practices
Strong communication skills for documentation and requirements
Adaptable to fast-paced, ambiguous environments
Willingness to work onsite in NYC 5 days a week
Responsibilities
Partner with product and engineering teams to shape roadmap priorities
Synthesize customer feedback into actionable insights
Advise customers on optimizing workflows and maximizing platform value
Collaborate with sales and marketing on go-to-market strategies
Maintain comprehensive documentation for team and product operations
Benefits
Equity in the company
Fully paid health coverage through Aetna
Top-tier dental and vision coverage through Guardian
Comprehensive fertility and family-forming support via Carrot Fertility Pro
12 weeks of paid parental leave
Unlimited PTO with regular 4-day holiday weekends
401(k) plan through Vestwell
Paid relocation support to NYC
Fully equipped workspace from day one
Team perks including catered lunches and unlimited snacks
Full Job Description
The Role
We're seeking a seasoned deductions professional from the CPG world to join us as a functional expert for our deductions & automated disputes modules. In this role, you'll help bridge the gap between our product, customer support, and go-to-market teams. You'll have outsized influence on how technology shapes the future of deductions and AR management across the CPG landscape.
What you'll do:
Partner with product and engineering to inform roadmap priorities, validate designs, and make sure we're solving real CPG challenges
Synthesize customer feedback and market intelligence into actionable insights
Serve as a trusted advisor to customers, helping them optimize workflows, solve challenges, and get the most value from the platform
Collaborate with sales and marketing on go-to-market activities, including discovery calls, content, educational materials, and webinars
Build and maintain the documentation the team and product run on
What we're looking for:
3+ years of hands-on experience in deductions, disputes, and/or accounts receivable at a CPG brand, in finance or consulting, or at a CPG-focused software company
Deep functional expertise across the deduction lifecycle, including identifying, validating, coding, and disputing both trade and non-trade deductions across multiple channels (grocery, mass, natural/specialty, club, e-commerce)
Working knowledge of how deductions management and AR connect to broader finance and accounting practices, including trade spend, reserves and accruals, write-offs, and financial reporting
Strong written and verbal communication, including turning operational knowledge into clear documentation and requirements
Excited by ambiguity, fast-paced environments, and cross-functional collaboration
Willingness to work at our NYC headquarters 5 days a week
Perks + Benefits
Equity - own a meaningful piece of the company you're helping build
Fully paid health coverage through Aetna - we cover 100% of employee premiums
Top-tier dental and vision coverage through Guardian
Carrot Fertility Pro - comprehensive fertility and family-forming support
12 weeks of paid parental leave
Unlimited PTO - plus regular 4-day holiday weekends we actually take
401(k) through Vestwell
Paid relocation support - we'll help you make the move to NYC
Fully equipped workspace from day one - laptop, monitor, keyboard, and a $200 stipend to personalize your setup
Team perks - catered Friday lunches, team dinners, and unlimited coffee + snacks featuring products from the brands we work with
