Manager, Customs Compliance, Valuation & Post-Entry Programs

Inside the Role

The Manager, Customs Compliance, Valuation & Post-Entry Programs leads customs compliance activities across the DTNA family of companies, with primary responsibility for customs valuation, post-entry compliance, corrective action, duty recovery, and related compliance programs.
The role leads and develops a team responsible for assigned customs compliance activities, establishes sustainable processes and controls, monitors compliance and program performance, and ensures identified risks are appropriately investigated, corrected, documented, and escalated. The position partners closely with Import Operations, Finance, Tax, Accounting, Purchasing, Engineering, Legal, and other business functions to maintain clear responsibilities and effective controls across customs processes.
The position is responsible for building a resilient and sustainable capability through effective governance, documented processes, knowledge transfer, and continuous improvement while adapting to changing regulatory requirements, business priorities, technology, and organizational needs.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a salary range of $104,000 to $133,000 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 6%, as well as non-elective company contribution of 3-7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness; tuition assistance and volunteer paid time off, short-term and long-term disability plans.

What You Drive at DTNA

·    Provides day-to-day leadership, development, and prioritization for employees responsible for assigned customs compliance, valuation, post-entry, and duty recovery activities.

·    Establishes and maintains effective governance, procedures, controls, monitoring, and documentation for assigned customs compliance programs.

·    Oversees post-entry corrections, protests, reconciliation, liquidation monitoring, and other customs corrective actions.

·    Provides governance and oversight of customs valuation compliance and coordinates matters requiring Finance, Tax, Accounting, Purchasing, Legal, or other functional expertise.

·    Oversees applicable duty recovery and special customs programs assigned to the organization.

·    Coordinates responses to customs authority inquiries, audits, and other regulatory matters, including appropriate escalation of material compliance risks.

·    Establishes risk-based monitoring and compliance testing to identify control gaps, recurring issues, and emerging risks.

·    Ensures root causes are appropriately evaluated, corrective actions are implemented, and effectiveness is monitored through closure.

·    Establishes and maintains meaningful metrics and reporting for compliance issues, corrections, recoveries, regulatory matters, broker performance, and assigned program performance.

·    Provides governance and performance oversight for customs brokers, consultants, and other third-party service providers supporting assigned programs.

·    Maintains clear roles, responsibilities, handoffs, and escalation paths between International Trade Compliance and cross-functional business partners.

·    Develops team capability and organizational resilience through documented procedures, cross-training, succession planning, and knowledge transfer.

·    Supports technology, data, analytics, and automation improvements that strengthen compliance controls, visibility, efficiency, and decision-making.

·    Evaluates regulatory and business changes and adapts assigned programs and controls as appropriate.

·    Leads or supports additional customs compliance initiatives based on regulatory, business, and organizational priorities.

What Knowledge You Should Bring

·    Bachelor's degree in Business, Supply Chain, International Trade, Finance, Accounting, Logistics, or a related field, or an equivalent combination of education and experience.

·    Five or more years of experience in customs compliance, customs brokerage, import operations, trade compliance, or a related international trade function.

·    Experience supervising employees and coordinating work across multiple functional areas.

·    Experience managing customs brokers, consultants, service providers, and cross-functional business stakeholders.

·    Demonstrated ability to identify compliance risks, establish effective controls, resolve issues, and drive sustainable process improvements.

·    Demonstrated ability to lead projects, develop employees, and manage competing priorities.

·    Strong analytical, organizational, communication, and problem-solving skills.

·    Experience working with trade compliance systems, data, reporting tools, and Microsoft Office applications.

Exceptional Candidates Might Have

·    Working knowledge of U.S. customs regulations, including customs valuation, post-entry corrections, protests, reconciliation, liquidation, duty recovery, and customs recordkeeping requirements.

·    Experience supporting or managing customs valuation, post-entry compliance, corrective action, duty recovery, or customs audit programs.

·    Experience responding to customs authority inquiries, audits, information requests, disclosures, protests, or other regulatory matters.

·    Experience with ACE reporting, customs data analytics, compliance monitoring, and performance reporting.

·    Experience supporting or implementing trade compliance technology, automation, or data solutions.

·    U.S. Customs Broker License preferred.

#LI-CF1

#LI-HYBRID

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Detroit, MI US, Portland, OR US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.