Foot Locker

Manager, Consumer Research

Foot Locker$92K — $100K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years market research experience, ideally in retail or consumer services
  • Bachelor's degree in Marketing, Psychology, or Communications
  • Self-starter in a startup-like, matrixed environment
  • Highly organized with strong project management skills
  • Analytical thinker with excellent communication abilities
  • Capability to work effectively across all organizational levels, both locally and remotely
  • Strong MS Office proficiency
  • Familiarity with data insights providers and survey tools is a plus
  • Experience in online community management is a bonus

Responsibilities

  • Conduct primary and secondary market research using internal and vendor resources
  • Utilize quantitative and qualitative research methods to execute comprehensive studies
  • Frame business questions and develop research/data analysis plans
  • Manage and disseminate Market Share and Brand Health study data
  • Deliver objective insights on customers, competitors, and market trends
  • Prepare presentations on market data for product and marketing teams
  • Develop data sources for a complete market overview that predicts trends
  • Engage effectively with internal marketing and stakeholders

Benefits

  • Employee Discount
  • Paid Time Off
  • Comprehensive Medical, Dental, and Vision Coverage
  • 401(k) and Roth 401(k) options
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for career advancement
  • Tuition reimbursement for eligible courses
  • Supportive company culture
  • Access to Employee Resource Groups
Full Job Description
Manager, Consumer Research

We are seeking a talented Manager to join the Consumer Research and Insights team within the Customer organization working across the Foot Locker inc. brand portfolio. In this role, the Manager, Consumer Research will be responsible for utilizing tools of primary and secondary market research and data analysis to provide unbiased, objective, in-depth understanding of the market, product performance, customers, and competitors. The ideal Manager, Consumer Research candidate will have strong project management and communication skills, analytical aptitude and a willingness to roll up their sleeves to get the job done. A passion for putting the customer first is a must.

Responsibilities

RESPONSIBILITIES:
  • Conduct primary and secondary market research, utilizing internal resources as well as vendor partners
  • Extensive knowledge of quantitative and qualitative research methods and ability to execute studies from start to finish
  • Participate in the framing of business questions, identification of information needs, and development of research/data analysis plan
  • Experience managing and distributing Market Share data and Brand Health study results.
  • Manage the research process to deliver objective, in-depth understanding of customers, competitors, product performance, and current and future market developments
  • Prepare and present market size, penetration, and market share data based on primary and secondary market research to various internal product, marketing, and strategy teams.
  • Identify and develop data sources to provide a 360-degree view of the market landscape to predict trends in market dynamics, competition, and customers
  • Engage in proactive and effective interaction with internal marketing and other clients


Qualifications

QUALIFICATIONS:
  • Minimum of 5-7 years Market Research experience, preferably in a Retail or Consumer Service industry
  • Bachelors in Marketing, Psychology or Communications
  • Self-starter and able to navigate a start-up environment within a matrixed organization
  • Organized and an effective project manager
  • Highly analytical with exceptional communication and critical thinking skills
  • Ability to work effectively with all levels of the organization, both locally and remotely
  • Strong computer skills, especially MS Office applications
  • Familiarity with syndicated data and insights providers (Circana, Statista, YPulse, etc.) as well as survey and tools (Qualtrics, Survey Monkey, DisplayR, etc.) is a plus
  • Online community management a plus


At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
  • Cameras must be on for all virtual interviews.
  • AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

The annual base salary range is $92,000-$100,000 This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits:
  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups

About Foot Locker

Foot Locker, Inc. is a global retailer of shoes and apparel, operating 3,473 primarily mall-based stores in the United States, Canada, Europe, Australia and New Zealand as of February 1, 2014. The Company operates in two segments: Athletic Stores and Direct-to-Customers. The Athletic Stores segment is an athletic footwear and apparel retailers whose formats include Foot Locker, Lady Foot Locker, Kids Foot Locker, Champs Sports, Footaction, SIX:02, as well as the retail stores of Runners Point Group, including Runners Point, Sidestep and Run2. The Direct-to-Customers segment includes Footlocker.com, Inc. and other affiliates, including Eastbay, Inc., CCS, and Tredex, which sells to customers through Internet Websites, mobile devices, and catalogs.

Foot Locker Careers

Join the dynamic team at Foot Locker, a leading global retailer of athletically inspired shoes and apparel. At Foot Locker, we empower our employees with unmatched opportunities for career growth and leadership development in the retail industry. Work You’ll Do Become a part of Foot Locker’s vibrant culture by joining our diverse team. We are committed to innovation, leadership, and excellence in every aspect of our business. From sales to corporate functions, Foot Locker offers a variety of job opportunities that allow you to bring your passion and creativity to our team. Transform your career with Foot Locker, where we value diversity and are dedicated to fostering an inclusive environment. We believe that our team’s varied perspectives and experiences are crucial to our success. Lead with Confidence Step into a role that challenges you, fosters your professional growth, and puts you on the path to leadership. At Foot Locker, you’ll work alongside industry leaders and seasoned professionals who are eager to share their knowledge and experience. Work with a team that’s as passionate about the success of the company as they are about each individual’s career advancement. Foot Locker offers extensive training and development programs, including diversity training and leadership workshops, to help you reach your full potential. Innovative Opportunities Engage in work that matters with a company that’s at the forefront of the retail industry. Foot Locker is constantly innovating to meet the ever-changing needs of our customers and to stay ahead in a competitive market. Our employees enjoy a range of benefits that support their personal and professional lives, including health, dental, and vision insurance, employee discounts, and flexible working arrangements. Internship Programs Kickstart your career with a Foot Locker internship. Gain invaluable industry experience, develop your skills, and build your professional network. Our internships offer a real-world glimpse into how a major retail company operates, providing you with the tools needed to succeed in your future career. Join Our Team Explore the employment opportunities at Foot Locker and find the position that matches your skills and ambitions. We are always looking for curious, driven, and innovative team players who are ready to make an impact. Stay Connected Keep up to date with the latest company news, hiring events, and career tips by visiting our Foot Locker Careers page. Customize your job alerts to receive updates on positions that interest you the most. Apply Today Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s committed to your growth and success. Search Foot Locker jobs now and discover how you can contribute to our dynamic team. Foot Locker is not just a company; it’s a place where you can grow, innovate, and lead. We look forward to welcoming you to our team and helping you achieve your professional goals.
Learn more about Foot Locker
Size
16,555 employees
Market Cap
$3.3 billion
Industry
Net Income
$323 million
Founded
1974
5 Year Trend
+2.9%
Revenue
$7.5 billion
NASDAQ

Similar Jobs

More Jobs at Foot Locker

More Retail & Consumer Goods Jobs

Find similar Manager, Consumer Research jobs: