Position Purpose: Develop all member outreach and education programs including coordination of the cultural competency plan, member/provider council plan, and all associated member materials.
Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.
Residence in or near the Lubbock area preferred due to the geographic coverage of the team. Ability to travel throughout assigned Texas service areas, including occasional evening or weekend community events is necessary.
Knowledge of Texas Medicaid populations and product lines, including STAR, CHIP, STAR+PLUS, and STAR Kids highly preferred. Experience using data and reporting tools to identify community needs, prioritize resources, evaluate outreach effectiveness, and improve operational efficiency highly preferred.
- Manage the day to day work function of the Community Relations & Outreach department
- Oversee implementation and evaluation of the plan's communication program while promoting the company and each of its product lines
- Design, revise, and review of all health-related materials distributed to members while ensuring appropriateness of content, readability and translations as needed
- Develop and implement statewide initiatives including outreach events, healthcare education, and incentive programs
- Assist with budget development in coordination with compliance, and reporting financial impact to Senior management
- Travel to communities to establish and maintain strategic relationships
- Lead the facilitation of member/provider council meetings
- Assist with provision of Medicare coverage and services
Education/Experience: Bachelors Degree in marketing, related field, or equivalent experience. 4-6 years of marketing, communication, or public relations experience. Experience with public speaking, copywriting and design highly desired. Healthcare experience preferred.
Licenses/Certifications: Current state's driver license.
Pay Range: $87,700.00 - $157,800.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
