Job Summary:The Manager, Business Processes, SOX Program is a key leader within the Company's Internal Audit SOX function and is responsible for transforming the delivery of the Company's global SOX business process audit program, driving a shift toward a more efficient, technology-enabled, and risk-focused approach. This role will modernize how SOX is executed by leveraging data, automation, and AI, while serving as a strategic partner to the business and ensuring a high-quality, scalable control assurance framework.
This role goes beyond execution, it requires a top-tier leader who combines deep technical SOX expertise, business process mastery, and forward-looking innovation.
This individual will serve as a trusted advisor to senior leadership, drive end-to-end SOX strategy for business processes, and lead a high-performing team to deliver a best-in-class, scalable, and future-ready SOX program.
Job Description:Essential Responsibilities: - Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
- Facilitate issue tracking and validate closure of identified issues
- Develop and maintain professional working relationships with colleagues, business units, and support areas
- Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
- Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
- Provide coaching, mentoring, and leadership to less experienced team members
- Identify regulatory and technology risks and act as a business partner to relevant teams
Minimum Qualifications:- 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:Key Responsibilities• Oversee annual SOX planning, including risk assessment, materiality, scoping, and timeline governance
• Lead, mentor, and develop a high-performing SOX team
• Partner with external auditors to drive efficient, high-quality audits with minimal disruption
• Oversee and optimize co-sourcing partner model and performance
• Own and lead the end-to-end SOX lifecycle for business process controls (O2C, R2R, P2P, etc.)
• Act as the primary escalation point and decision-maker for complex control, audit, and accounting issues
• Oversee end-to-end deficiency lifecycle, including identification, evaluation, and remediation tracking
• Ensure internal controls are well-designed, scalable, and operate effectively across a complex, global environment
• Drive continuous improvement and rationalization of controls to reduce redundancy and increase reliance on automated controls
• Lead the development of SOX program reporting, including materials for Audit Committee, ensuring accuracy, consistency, and executive-ready messaging.
• Lead complex technical accounting and process risk assessments, especially in areas of judgment and estimation
• Anticipate and respond to business and system changes (e.g., new products, acquisitions, platform changes)
• Identify and implement opportunities to leverage AI, data analytics, and automation to reduce and improve risk coverage and precision
• Develop framework to assess and mitigate risks introduced by AI-driven processes, including:
o Model governance
o Data integrity and bias
o Explainability and auditability of AI outputs
• Serve as a strategic advisor to Finance and business leaders on:
o Control design
o Process optimization
o Risk trade-offs
• Lead SOX readiness efforts for:
o New product launches
o System implementations (ERP, financial platforms)
o M&A integrations
• Provide forward-looking risk insights, not just retrospective testing
• Build strong partnerships across Finance, IT, Product, Legal, and Operations
• Communicate complex control and risk topics in a clear, concise, executive-ready manner
• Influence decisions at the Director, Senior Director, VP levels
• Set a high-performance bar, fostering accountability, innovation, and continuous improvement
• Attract and retain top-tier talent, building a pipeline of future leaders
• Drive a culture of ownership, curiosity, and operational excellence
• Exceptional ability to:
o Operate autonomously in ambiguous environments
o Influence without authority
o Balance strategic thinking with execution rigor
• Proven track record of
owning and scaling SOX programs, not just supporting execution
• Professional certification including CPA, CIA, CISA, and/or CISSP.
• Minimum of a Bachelor's degree in Accounting, Finance, IT, and/or Computer Science or equivalent experience.
• Demonstrated experience modernizing SOX programs (automation, analytics, AI)
• Strong financial process acumen and accounting technical skills
• Deep understanding of risk management methodologies, frameworks, and principles (e.g. SOX, COBIT, NIST, CSA, ITIL, PCI, etc.) to evaluate and recommend optimal approaches to mitigating risk with best in class controls.
• Experience on large-scale system implementations, M&A integration, and/or ERP implementations.
• Project management skills and a desire to drive sustainable change.
• Proven experience leading cross-functional initiatives and high-performing teams
• Strong interpersonal skills, with an emphasis on teamwork, collaboration, initiative and integrity.
• High energy with a superb attention to detail and the ability to prioritize and deliver in a deadline-oriented environment.
• Proficiency with Excel and PowerPoint, and prior experience with Optro (aka AuditBoard) software a plus.
Subsidiary:PayPal
Travel Percent:0
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:Chicago, Illinois: ($106,000.00 - $157,300.00 Annually)
Additional Location(s) | Pay Range:Austin, Texas: ($106,000.00 - $157,300.00 Annually)
Scottsdale, Arizona: ($100,500.00 - $149,600.00 Annually)
Omaha, Nebraska: ($100,500.00 - $149,600.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
