The Opportunity The Manager, Business Performance is responsible for driving operational performance across mining, processing, maintenance, technical services, and support departments through disciplined KPI management, operational execution, workforce capability development, and capital project oversight. This role serves as a key partner to the General Manager, Mine Manager, and Process Manager to ensure alignment of plans, priorities, resources, and performance targets. The incumbent provides leadership in operational analytics, continuous improvement, training programs, and project execution while developing a broad understanding of all aspects of the business.
The Manager, Business Performance is expected to possess sufficient operational knowledge and leadership capability to provide interim leadership support for either for the General Manager, Mine Manager or Process Manager position when required, and is considered a potential future General Manager development role.
Responsibilities- Lead the development, monitoring, and reporting of key business and operational performance indicators across mining operations.
- Establish performance targets, benchmarks, and scorecards aligned with strategic and operational objectives.
- Analyze production, productivity, cost, revenue, margin, and operational data to identify trends, variances, risks, and improvement opportunities.
- Develop executive-level performance reports, dashboards, and presentations that clearly communicate business performance and recommended actions.
- Provide forward-looking analysis, scenario modeling, and insights to support business planning and decision-making.
- Ensure performance reporting is accurate, consistent, timely, and aligned with business objectives.
- Partner with mine and processing leaders to understand operational drivers affecting production, costs, productivity, and profitability.
- Monitor key mining metrics such as production volumes, throughput, equipment availability and utilization, fleet productivity, recovery, labor productivity, unit costs, and adherence to plan.
- Identify operational bottlenecks and opportunities to improve asset utilization, workforce productivity, production efficiency, and cost performance.
- Support the development and tracking of operational improvement initiatives and ensure accountability for delivery.
- Evaluate operational performance against budgets, forecasts, plans, benchmarks, and historical trends.
- Partner with Finance to support annual budgets, forecasts, long-range plans, and monthly business performance reviews.
- Analyze operating costs and unit-cost drivers, including labor, fuel, maintenance, materials, contractors, energy, and other mining-related expenses.
- Conduct variance analysis and develop root-cause assessments for material deviations from budget or plan.
- Support business cases for capital investments, operational improvement initiatives, and major projects.
- Assess the financial and operational impact of strategic initiatives and proposed changes to the business.
- Lead or support cross-functional initiatives designed to improve operational performance, reduce costs, increase productivity, and strengthen margins.
- Apply data-driven problem-solving and continuous-improvement methodologies to identify root causes and sustainable solutions.
- Establish measurable benefits and performance targets for improvement initiatives and track results through implementation.
- Promote a culture of accountability, performance management, and fact-based decision-making.
- Serve as a strategic business partner to mine site leadership and corporate functions.
- Facilitate regular performance reviews with operational and functional leaders.
- Challenge assumptions constructively and provide objective insights to improve business outcomes.
- Translate complex financial and operational information into concise recommendations for senior leadership.
- Build strong relationships across Operations, Finance, Maintenance, Supply Chain, Commercial, Human Resources, and Technical Services.
- Lead, coach, and develop analysts or other team members as applicable.
The above responsibilities are representative and may not include all assigned duties.
Education and Experience- Bachelor's degree in Business, Finance, Accounting, Economics, Engineering, Mining Engineering, Operations Management, or a related discipline.
- 7-10+ years of progressive experience in business performance, financial analysis, operations management, management consulting, corporate strategy, or a related discipline.
- Demonstrated experience working within the mining, metals, minerals, aggregates, or natural resources industry.
- Strong understanding of mining operations and the key operational and financial drivers that influence mine profitability and performance.
- Experience with business planning, budgeting, forecasting, management reporting, KPI development, and performance improvement.
- Proven experience analyzing large and complex datasets and translating findings into actionable business recommendations.
- Experience partnering with senior operational and financial leaders in a complex, multi-site, or asset-intensive organization.
- Demonstrated experience leading cross-functional improvement initiatives and delivering measurable business results.
- Experience with financial modeling, business-case development, and investment analysis.
- Experience with enterprise reporting, business intelligence, or data visualization tools such as Power BI, Tableau, or equivalent.
