Manager, Business Banking Analytics

Address:

Description

The Manager, Business Banking Analytics is accountable for driving the development, optimization and maintenance of reporting initiatives in line with immediate and long-term business objectives in Canadian P&BB.

This role works collaboratively with partners across DATA, Business Banking and Salesforce teams to support the execution of accurate and efficient reporting solutions for performance tracking and coaching opportunities.

The incumbent is accountable to act as a data and reporting subject matter expert for one or more Business Banking Segment reporting portfolios (i.e. salesforce, channel product lines and/or customer segments). Such reporting is used by leaders within the Business Banking Segment for performance evaluation, to facilitate coaching, and for business decision-making purposes.

They will work other data and analytics professionals to optimize, refine and automate into repeatable analytics solutions and decision support tools.

The successful candidate will combine both technology and business acumen to:

• Monitor production processes
• Provide ad hoc support for business investigations
• Create reports
• Troubleshoot technical issues
• SME for reporting logic and results to both business and technical users

Specific Accountabilities

• Support and develop various scorecard reporting dashboards using the most appropriate data extraction, data cleaning and data visualization techniques
• Act as subject matter expert on one or more of BMO9s Business Banking Segment (salesforce, channels, product lines, or customer segments) by becoming intimately familiar with:
  • Data in BMO9s various data warehouses
  • Develops data analytics using large amounts of data
  • Salesforce and/or product business information 9 including processes, pricing, incentives, product offerings, etc.
• Gather and document project requirements
• Monitor weekly production processes independently and troubleshoot as needed
• Liaise with partners to develop Business Banking models, reports and analytical requirements
• Understand business KPIs, including financial measures and other relevant drivers that can help reach business objectives; develop or enhance these as needed
• Support development lifecycle from requirements creation, design, build, and testing
• Create a framework to improve processes to minimize operational risk and increase team efficiency
• Create and implement a strategy to ensure the accuracy, quality, and integrity of models and reporting
• Develop, maintain and enhance relationships with business partners, and maintain open lines of communications to keep stakeholders informed and to deal with issues as these arise
• Apply continuous improvement in data visualization by identifying trends and patterns to transform raw data into actionable business insights.
• Document data flow, systems and processes to improve the design, implementation and management of business/group processes

Qualifications

The ideal candidate will have the following:

• Familiarity with data manipulation/analysis tools, including SAS, SQL, Python or equivalent data manipulation software an asset
• Experience in working with BMO data, and familiarity with BMO products and operations an asset
• The initiative and drive to find solutions and see assignments through to completion
• Technical acumen and a willingness and desire to learn new data manipulation tools
• Strong communication and writing skills
• Works proactively and collaboratively with team members and business partners
• Takes initiative and ownership of projects and issues Technical

Requirements

• Post-secondary degree in Commerce, Finance, Math, Computer Science, Engineering, Economics, or similar
• In-depth understanding of analytical tools and data knowledge
• Intermediate experience in SAS, SQL and Python

• 3-5 years experience in similar field an asset
• Hands-on experience working with large-scale analytical processes or models
• Experience working with data visualization tools including Power BI
• Strong oral and written communication, interpersonal, and team building skills

The above represents BMO Financial Group9s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group9s expected target for the first year in this position.

BMO Financial Group9s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: