Manager, Box Consulting

Box Consulting is a fast growing team helping customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. Your proven ability to work creatively and analytically on complex, multi phase engagements with the most strategic of customers will help you build, manage, and scale your team in highly engaged environment. Excellent communication, leadership, and management skills enable you to grow the team's professional development while staying highly engaged with customers - an opportunity for your team to learn the depth of your delivery expertise on the job. Box is growing fast. Real fast. Every business in the world is looking to modernize the way they work. As the leader in intelligent content management, Box is the only company that can help enterprises transform how people work together. Your years of experience with project management and business process design, combined with expert knowledge of internal processes and related systems, empower you to be an influential leader within Box Consulting and more broadly across all of Box. WHAT YOU'LL DO As a Manager, you will be scaling a world-class team, working closely with our customers as a thought leader, shape & evolve consulting delivery offerings, and drive new business with your sales partners. You will bring the energy and expertise to inspire our customers and influence Box Consulting's strategic direction, building a strong feedback loop between customer work and how we evolve our delivery methods. You will lead teams of varying levels of experience, thrive in dynamic & cross-functional environments, and enjoy achieving results thru engaging directly with our customers. Ultimately, you're comfortable in a player-coach role, helping up-level your team to improve how we work through stronger discovery, faster iteration, and sharing approaches that work across the Box Consulting organization. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. - 6+ years service delivery experience in technology - You have solid people management experience, including hiring, onboarding as well as cultivating professional development opportunities as part of performance management functions - You lead through others: develop and coach a customer-facing team, set a high bar for delivery, and help consultants make sound decisions on complex engagements - You have led transformation work through execution and understand how a customer works today; can help the team spot where AI and workflow redesign could improve the process and guide them on planning and execution through your sponsorship - A firm understanding of how services and project delivery impacts financial performance with regard to individual utilization and revenue realization - Accurately forecast and effectively manage resources against revenue, pipeline, and bookings targets - Assess business needs, document requirements, provide estimated effort and create contracts (SOWs, Change Orders, etc.) - Works autonomously with limited guidance and a strong sense of urgency for customer issues - Work closely with sales teams and industry managing directors to effectively develop clear and successful GTM strategy - Apply leadership acumen and operational excellence to sales and pipeline tracking, forecasting, and closing - Pipeline generation and qualification, employing varied techniques, demonstrating creative, resourceful and committed approach - Regularly interacts with and influences senior management, other functional areas such as Customer Success, Support, Sales and/or external parties - Focuses on maximizing customer delight and outcomes in all conversations across Box; consistent advocacy of customer experience cross functionally with all levels of leadership PREFERRED SKILLS - 2+ years of management experience - 2+ years of consulting sales experience - Strong applied AI and FDE experience is a plus, especially experience applying AI to real customer workflows - Experience with consumption-based business models with understand of how usage connects to customer value, adoption, retention, and expansion - Experienced working with SI and Reseller partners to co-sell services - Direct familiarity with a quota-carrying role, either in a management or individual contributor capacity - Background in SaaS, ECM technologies, AI or Software engineering Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! #LI-HYBRID Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. San Francisco Pay Range $146,500-$183,000 USD Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. Redwood City Pay Range $146,500-$183,000 USD