Manager, Accounts Receivable

We are looking for an Accounts Receivables Manager who will be responsible for overseeing all accounts receivable functions. This includes, but is not limited to, cash application, deductions, researching customer and internal inquiries, and monitoring, reporting, and resolving collection activity for accounts receivables. The ideal candidate will ensure that these tasks are completed in a timely and accurate manner, always mindful of customer perception. This role will involve interactions with cross-functional departments, including Finance, Sales, and Operations.

This role is required to work a hybrid schedule; 3 days a week on-site in our Los Angeles office.

How you'll help:

• Lead day-to-day operations for the AR Team, providing clear delegation and feedback on performance.
• Oversee timely and accurate cash applications.
• Coordinate the month-end close process for AR, complete month end reconciliations.
• Approve write-offs for various reasons, including contractual obligations, promotions, or other circumstances when open balances are not collectible.
• Plan and implement special program/billing initiatives
• Utilize analytical and technical tools, such as Excel, to research and address receivable/cash allocation-related inquiries, communicating findings clearly.
• Proactively investigate questionable data and escalate findings as needed.
• Resolve invoice disputes, billing, and cash posting exceptions.
• Identify, clarify, and improve existing procedures and processes, providing recommendations to leadership.
• Monitor Credit lines and review release orders required.
• Plan and implement quality assurance/controls for all AR processes.
• Collaborate within the team and across the wider business.
• Support and respond to ad hoc requests from Senior Management
• Coordinate Audit requests for all Order to Cash items.
• Conduct monthly regional calls to review accounts of concern with area and regional managers, providing feedback for process improvements
• Serve as the point of contact to the Director of Sales regarding top chain accounts, identifying concerns or gaps in timely cash flow
• Manage the accuracy and timely posting of cash receipts
• Research and resolve unidentified or unapplied cash to ensure all payments are accounted for and properly posted
• Provide support to research and reconcile any payment remittances
• Collaborate with team members to achieve daily and weekly deadlines
• Offer general support to other members of the accounting team during month-end close

Here's what you'll provide:

• Education/Experience:
  • Bachelor's Degree
  • Accounting/Finance: 6-8 years of relevant experience
  • Leadership: 5+ years of relevant experience
• Computer Skills:
• • Standard proficiency in Excel and Word
  • Ability to operate standard office equipment
  • Familiarity with iOS, PC formats

How you'll be successful:

• Effective Leadership: Successfully lead day-to-day operations for the AR Team by providing clear delegation and constructive feedback on performance. This ensures a well-coordinated and motivated team, contributing to the overall success of the accounts receivable functions.
• Strategic Oversight: Oversee timely and accurate cash applications, coordinate the month-end close process for AR, and approve write-offs based on various considerations. This strategic oversight ensures financial accuracy, compliance, and effective resolution of outstanding balances, fostering a streamlined and efficient accounts receivable process.
• Process Improvement and Collaboration: Identify, clarify, and improve existing procedures and processes, actively collaborating within the team and across the wider business. This includes implementing quality assurance/controls and participating in special program/billing initiatives. Proactively responding to ad hoc requests and coordinating audit activities demonstrates a commitment to continuous improvement and strengthens collaboration with various stakeholders, contributing to the overall success of the accounts receivable department.

What we offer:

The pay range for this role is an estimate based on a wide range of compensation factors; actual pay offered may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Sales commissions and/or variable pay plans are also offered depending on the position (ex: monthly, quarterly, annual bonuses). Additionally, we offer a competitive benefits package including top-tier benefits, comprehensive medical, dental, and vision plans, employee life and disability, mental health benefits, paid medical leave, paid company holidays, and paid time off, as well as opportunities for career growth and advancement within our team!

Salary Range

$80,500-$105,000 USD