Job OverviewDeliver accurAs a hands-on leader on our Business Operations team, deliverounts receivable reporting, stronger collections, and lower bad debt as a hands-oo the Senior Manager of Receivables, you will own key receivables decisions, partner across the business, and help our collections and cash application work scale.
Essential Duties & Responsibilities- Drive timely collection of outstanding receivables across all subsidiaries by owning a monthly past-due file, partnering with collectors, and reviewing priorities with the Senior Manager.
- Reduce delinquency and bad debt by developing collections strategies, resolving high-risk accounts, and managing our external collections agency, including tracking recoveries and settlement turnaround and reporting on its effectiveness.
- Ensure sound financial decisions by reviewing write-offs, refunds, journal entries, and Salesforce quotes with nonstandard payment terms, and approving settlements within delegated authority alongside Legal.
- Deliver accurate receivables reporting and build repeatable reports that reduce inbound questions on past-due balances, churn dates, retention records, and open cases.
- Strengthen partnerships with Sales, Customer Success, Legal, Finance, and Business Applications by resolving disputes and setting payment plans.
- Keep stakeholders aligned by assisting or leading recurring Collections Review and monthly leader and account manager meetings, and presenting trends, concerns, and open items with leadership to relevant audiences.
- Develop and coach direct reports through regular 1:1s and performance discussions, and provide guidance to the cash application team, which remains under the Senior Manager.
- Improve scalability by documenting policies and procedures and optimizing collections and receivables tools with Business Applications.
- Support audit readiness and compliance as a point of contact for external audits.
Requirements & Skills:- 7+ years of progressive experience in accounts receivable, collections, credit, or cash application, including management or senior experience with decision authority and leading teams, ideally including globally distributed teams.
- Extensive knowledge of collections and receivables accounting, including external audits and managing third-party collections agencies.
- Strong CRM, ERP, and I2C tooling experience (Salesforce and NetSuite preferred), plus reporting and dashboard experience, using business intelligence tools where appropriate.
- Analytical, detail-oriented problem solver with sound judgment and strong communication skills, able to work independently and present financial information to finance and non-finance audiences.
- Preferred: M&A integration experience in a private equity-backed, multi-entity B2B SaaS environment, including aligning collections policies and consolidating receivables across entities.
Education:- Bachelor's degree preferred in Finance, Accounting, Business, or a related field; equivalent experience considered.
This role can be performed 100% remote anywhere in the US.
Anticipated Pay Range: $100,000 - $105,000 Annually USD. Final compensation will be determined based on the candidate's experience, skills, and qualifications.
Total compensation includes US employee benefits and annual bonus eligibility.
Benefits we offer:- Health, Dental & Vision Insurance *
- 401 (k) + Employer Match *
- Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
Perks we offer:- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
- LinkedIn Learning Platform
