Manager 1, Roosevelt Administration Manager

Salary : $95,763.20 - $129,272.00 Annually
Location : Eugene, OR
Job Type: Full-Time
Job Number: 04559
Department: Public Works Department
Division: Public Works Maintenance
Opening Date: 10/30/2026
Closing Date: 11/16/2026 7:00 AM Pacific

General Statement of Duties
The City of Eugene Public Works Department is seeking a highly skilled and collaborative Administrative Services Office Manager to supervise, direct, and manage the functional activities of the Public Works Maintenance (PWM) and Parks and Open Space (POS) Divisions: administrative, financial, personnel, customer service, business automations, and emergency management support systems. This senior-level administrative manager oversees a multidisciplinary paraprofessional team, manages multimillion-dollar administrative budgets, coordinates cross-divisional operations, and serves as a key member of the Roosevelt Service Section Leadership Team. The Office Manager plays a central role in developing internal systems, ensuring compliance with City policies, supporting supervisors and staff, improving the operational efficiency of the Roosevelt Yard, and filling key Incident Command (IC) roles during a Public Works emergency activation.

Application Deadline: Monday, October 16, 2026, at 7:00 a.m. P.T.
Accepting Online Applications only through the City of Eugene Website
Classification: , Roosevelt Administration Manager

Salary: $46.04 - $62.15 hourly / $95,763.20 - $129,272.00 Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the

Department, Division: Public Works, Maintenance & Parks and Open Space

Position Information: Non-Represented, Exempt

Work Location: 1820 Roosevelt Blvd., Eugene

Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. with the flexibility per business need. This position is responsible for responding during PW-involved emergency events and may be on-call during the emergency response.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view as well as see information about all

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our

Examples of Duties Performed - Duties may include but are not limited to the following
Section Leadership & Strategic Management

• Serves on the Roosevelt Service Section Leadership Team; collaborates with Budget Analysts and division leadership to support operational strategy and section-level planning.
• Participates in Public Works Maintenance and Parks & Open Space divisions strategic planning.
• Develops, implements, and evaluates administrative work plans; contributes to division-wide service improvement initiatives.
• Provides policy analysis, organizational assessment, and strategic consulting services to division management.

Administrative & Operational Oversight

• Manages administrative support functions for approximately 250 employees across PWM and POS, ensuring high-quality, compliant, and customer-focused service delivery.
• Oversees personnel action processing, payroll administration, onboarding, executive support, customer service operations, contract administration, procurement, accounts payable, and information systems coordination.
• Designs and improves analog and digital workflows, business automations, and operational processes to enhance accuracy, efficiency, and user experience.
• Coordinates cross-divisional administrative needs and special projects, and represents cross-divisional operations in organization-wide projects.
• Oversees the New Employee Mentorship Program, analyze program efficacy and align program with leadership goals, build and maintain program business automations; produce annual program report for Division Directors; collaborate with city-wide training efforts.
• Oversees customer service delivery for a few dozen complex program areas.

Financial Management

• Administers and monitors multimillion-dollar administrative budgets; reviews expenditures; ensures alignment with City financial policies and operational priorities.
• Works closely with Budget Analysts to improve financial processes and reporting systems.

Supervision & Staff Development

• Exercises full supervisory authority over the Administrative Services Team (7-11 paraprofessional employees). Administrative tasks include, but are not limited to, human resources (onboarding, processing employment changes and terminating employment, EARF's, time entry, training records), contract administration and management, invoices (accounts receivable and payable), purchase order administration and payments, Roosevelt Incident Command/Emergency Management program coordination, and high-volume community request intake and routing. Responsibilities include hiring, onboarding, training, coaching, performance evaluation, discipline, and termination.
• Develops team goals and work plans; monitors workflow; evaluates work products for compliance with policy, quality standards, and customer requirements.
• Builds and maintains a high-trust, high-functioning administrative team and provides peer-level support to Roosevelt Yard supervisors.
• Promotes mentorship, employee engagement, stability, and long-term skill development throughout the section.

Emergency Management

• Supports and participates in Public Works emergency response activations in roles such as Call Center Branch Director or Incident Command Staff.
• Oversees Emergency Management Senior Program Coordinator and ensures preparedness of section-level response systems.

Organizational Development & Customer Service

• Identifies gaps, conducts root cause analysis, and designs organizational solutions that align with Roosevelt Yard culture and operational realities.
• Oversees customer service operations for high-volume reception, public information, and internal support structures.
• Ensures consistent, professional, and responsive communication with employees, supervisors, managers, contractors, and community members.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: , Roosevelt Administration Manager

Qualifications
Minimum Qualifications

Experience

Five years of professional experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit, including two years in a full supervisory role. Experience in municipal operations, Public Works, emergency management, or cross-divisional coordination is highly desirable.

Education

Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, economics, finance, or a related field.

Background

Must pass a background check.

License

Valid Oregon driver's license (or, the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City's standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

The ideal candidate will have the following knowledge, skills, and abilities

Knowledge of:

• Principles and practices of administrative operations, public agency support systems, program management, and organizational development.
• Public purchasing, contracting, procurement rules, grant compliance, and accounts payable/receivable.
• Supervisory practices including recruitment, onboarding, coaching, performance evaluation, conflict resolution, and disciplinary procedures.
• Emergency management, ICS structure, and municipal response coordination.
• Principles of supervision, training and performance evaluation or professional program/project leadership.
• Latest trends and methods in the assigned program area.
• In-depth knowledge of legal requirements and impacts in the assigned program area.
• City organizational structures and interrelationships.
• Modern principles and practices of program development, management, and administration, preferably of public organizations.
• Principles and practices of public purchasing and contracting, including solicitation, managing accounts receivable and payable, and grants reporting.
• Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
• Research methods, techniques, and procedures.
• Principles and practices of budget preparation and administration.
• Modern office procedures, methods, and computer equipment.
• Relevant Federal, State and local laws, codes and regulations.

Ability to:

• Design workflows and business automations; improve processes; recognize operational deficiencies; and implement corrective action.
• Communicate clearly and effectively with diverse audiences.
• Maintain high-trust relationships, foster collaboration, and support professional growth.
• Effectively administer a variety of program responsibilities; prepare a work plan and coordinate the work of others; prepare and administer a multi-fund budget.
• Recognize organizational and operational deficiencies and initiate corrective action.
• Communicate clearly and effectively, both orally and in writing, to diverse audiences.
• Analyze problems, identify alternative solutions, propose actions in support of appropriate goals, and implement recommendations.
• Establish and maintain cooperative working relationships with those contacted in the course of work. Gain cooperation through discussion and persuasion.
• Independently design and develop specialized programs.
• Evaluate impact of program decisions upon the organization.
• Handle various and conflicting work assignments.
• Work towards creative problem solving involving sensitive situations and issues.
• Conduct long-range planning for the program area.

Supplemental Information
Non-Represented Retirement Program

Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees' Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296. If you have questions about your specific situation, including any restrictions to hours, please refer to the

What to Expect from our Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.