Salary: $92,656.00 - $118,558.00 Annually
Location : Washington, DC
Job Type: Full-Time
Job Number: 26-AD-OTR-0033
Department: Office of Tax and Revenue
Division: Returns Processing Administration
Opening Date: 07/16/2026
Closing Date: Continuous

Job Details

SERVICING PERSONNEL OFFICE/UNIT: Office of Human Resources
POSITION SERIES: DS- 343
POSITION GRADE: DS- 12
IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: July 30, 2026
TOUR OF DUTY: To Be Determined
AREA OF CONSIDERATION: Unlimited
PROMOTION POTENTIAL: DS- 12
NO. OF VACANCIES: One (1) or more
AGENCY:
DURATION OF APPOINTMENT: Permanent
COLLECTIVE BARGAINING UNIT: This position is in a collective bargaining unit.

BRIEF DESCRIPTION OF DUTIES: This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for evaluating the effectiveness and efficiency of programs and operations and conducts complex management projects and assignments related to planning, analyzing, reviewing, and executing OCFO programs and activities within RPA. Duties include but are not limited to: overseeing lockbox processing; analyzing systems and procedures impacting tax document processing; preparing reports, presentations, and white papers with findings and recommendations; developing workflow charts, staffing plans, procedural manuals, and directives to support operational improvements; handling procurement tasks, including vendor bids, contracts, invoices, and payment tracking; and managing duties such as onboarding/offboarding, travel requests, payroll adjustments, supply inventory, and security requests under the direction of the Director or Deputy Director. Performs other related duties as assigned.
Minimum Qualifications
Four (4) years of progressive experience in operational and administrative support, process improvement, project management, utilizing tax systems or similar financial systems to process financial transactions (e.g., tracking vendor payments) and analyzing and evaluating administrative and/or reporting systems to include developing reports and explaining findings. Candidates must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and possess excellent written and verbal communication skills.

Specialized Experience
Experience that provides the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for this position.

Additional Information
STATEMENT ON THE USE OF ARTIFICIAL INTELLIGENCE (AI):
Integrity is the foundation of a fair and competitive recruitment process. Candidates are expected to complete all application materials, assessments, and interviews without the assistance of artificial intelligence (AI) tools. The use of AI-generated or any unauthorized assistance during any stage of the hiring process is strictly prohibited. Violations of this policy may result in disqualification from consideration for employment.
COVID-19 VACCINATION:
The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, OCFO employees are strongly encouraged to be immunized against COVID-19.

WORKING CONDITION:

Office Environment
The OCFO offers a competitive salary and benefits package may include the following options:

• Medical/Dental/Vision Insurance Coverages
• Flexible Spending Accounts
• Aflac Supplemental Insurance
• Retirement Plans (401(a), 403(b) & 457(b))
• Group & Optional Life Insurance
• Short & Long Term Disability Insurance
• Leave Accrual Options
• Family Leave Program
• 11 Paid Holidays per year
• Employee Assistance Program
• Employee Commuter Benefits
• Educational Assistance
• College Savings Plan
• Alternate Work Schedules (AWS)
• Telework

For additional details regarding benefits offered by the OCFO, please visit the OCFO's benefits webpage.
01

Describe your experience developing action plans to evaluate programs for efficiency and effectiveness.
02

Describe your experience developing and presenting technical information (e.g. narrative reports, proposals, policies and procedures, office directives, etc.) to management and to the public.
03

Describe your oral and written communication skills, including your ability to clearly convey information and ideas to all levels of management.
Required Question