Management Analyst

Summary

This position is located in the Office of Finance (OF), Revenue Operations (RO), with the incumbent serving as a Business Analyst. RO is the oversight office for the National Consolidated Patient Account Center (CPAC), where there are 7 CPACs located regionally to consolidate business activities that enhance RO throughout the VHA network by standardization and consolidation of functions, and the integration of VHA and industry best practices.

Duties

Help

This job announcement will remain open for 5 business days. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management.

• Responsible for the identification of information needed to manage critical aspects of metric monitoring and program operations.
• Serves as a Management Analyst responsible for conducting systematic and ad-hoc reviews of business processes, policies and procedures.
• Provide the data analysis, product development and reporting needs of the RO section.
• Responsible for the analysis, design, development, testing, and maintenance of products built using Microsoft Business Intelligence (BI) suite including Microsoft SQL Server Management Studio (SSMS), SQL Server Integration Services (SSIS), and SQL Server Reporting Services (SSRS).
• Performs actions in compliance with VA revenue cycle policy and procedures through VA's Electronic Health Record Management (EHRM) system.

Work Schedule: 8:00am - 4:30pm

Compressed/Flexible: Not Authorized

Telework: Not Authorized

Virtual: This is not a virtual position.

Position Description/PD#: Management Analyst/PD52124A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

Help

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026.

Selective Placement Factors (SPF). Selective placement factors are knowledge, skills, abilities, or special qualifications that are in addition to the minimum requirements in a qualification standard, but are determined to be essential to perform the duties and responsibilities of a particular position. Candidates must possess SPFs to be considered for this position.

The Selective Placement Factor (SPF) for this position is: Knowledge of both computer accounting and information retrieval systems is required. i.e., Microsoft SQL Server, Microsoft SQL Server Management Studio (SSMS), Microsoft SQL Server Integrations Services. Note: To be Highly Qualified, you will be required to provide documentation and live presentation of Structured Query Language (SQL) code from CDW personally written and implemented. Highly qualified will also include Summit Data Platform (SDP) and PowerBI development and implementation experience.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

1) Managing data governance ensuring the integrity and security of revenue operations is consistent, based on internal data standards.

2) Provides data analysis, product development and reporting needs.

3) Provides analytical and evaluative methods with understanding of operational performance and complies with financial management systems, legislative and performance expectations.

4) Proactively and independently works to identify needs, coordinating and executing analytical reporting tools, analyzes data, and collaborates in design and development of tools.

5) Performs analysis, design, development, testing, and maintenance of products built using Microsoft Business Intelligence (BI) suite including Microsoft SQL Server Management Studio (SSMS), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), and/or other tools associated with the extract/transfer/load of data.

6) Conducting systematic and ad-hoc reviews of business processes, policies and procedures, workflow and workload.

7) Initiate and collaborate effectively with field and program office stakeholders as well as field users of products developed by the Revenue Operations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.