Management Analyst

Overview

Axle is hiring a Management Analyst to support, analyze and improve administrative and program operations, business processes, reporting systems, data management, performance measurement, workforce analysis, and related management activities for RMS/IAMB within the National Institute of Allergy and Infectious Diseases (NIAID). The work will support efficient operations, informed decision-making, standardized procedures, and effective program and search activities.
Objectives

• Analyze information requirements and develop reporting approaches, including system specifications, data-gathering and analytical techniques, and evaluation methodologies.
• Assess and improve business processes by documenting current-state processes, gathering future-state requirements, validating requirements with staff, and recommending improvements.
• Conduct operational, program, performance, workforce, and administrative studies and assessments; report findings and recommendations to management.
• Develop and maintain tracking tools, spreadsheets, administrative databases, shared electronic resources, reports, dashboards, SOPs, training materials, briefing materials, and policy-related documents.
• Support program managers, operational staff, working groups, committees, search activities, RMS assignments, and related administrative functions through analysis, coordination, reporting, and recommendations.

Background

RMS/IAMB requires management analyst support for recurring and project-based activities involving business process analysis, performance measurement, administrative data management, search and committee support, workforce and job-task analysis, budgeting support, SOP development, training, and management reporting. The contractor will function as a guide, project lead, or project assistant for management and administrative studies designed to evaluate internal procedures, policies, processes, and systems and improve efficiency.
Specific Requirements

• Analyze information requirements to develop reporting systems, including systems specifications, data-gathering and analytical techniques, and systems evaluation methodology.
• Prepare business process reviews, studies, and reports on efficiency.
• Facilitate business process improvement activities, including documenting as-is processes, gathering to-be requirements, and validating captured requirements with staff.
• Conduct studies and assessments and report findings with recommendations.
• Maintain internal tracking spreadsheet tools; develop and maintain spreadsheets and/or other administrative databases related to program activities; and maintain continuity of shared electronic resource databases.
• Observe operations, document standard practices, and develop or revise standard operating procedures (SOPs) and instructions.
• Review administrative audit and investigative reports to determine appropriate changes.
• Prepare detailed reports based on research and findings and present results at meetings and briefings; draft reports for working groups and meetings; draft policy statements for upper management as requested; and assist staff with briefing and presentation materials.
• Conduct formal evaluations of operations and performance and prepare reports and dashboards; assist operational and program staff in identifying, capturing, and evaluating unique performance criteria.
• Use database and data-repository software and applications to search, retrieve, and export business and performance data.
• Assist program managers in preparing annual budgets based on historical and estimated future spending.
• Perform time-and-motion studies and document results to inform process automation activities and performance measurements.
• Perform job-task analyses, including documenting inventories of billets and workforce knowledge, skills, and abilities, and analyzing gaps.
• Generate reports, analyze data, and provide recommendations related to search activities.
• Function as a guide, project lead, or project assistant for management and administrative studies that analyze and/or evaluate internal procedures, policies, processes, and systems for the purpose of improving efficiency.
• Develop and deliver formal training to management analysts and conduct routine workshops for operational and program staff on management best practices and tactics.

Qualifications

• Bachelor's Degree; 4+ Years of related management experience.
• Ability to multi-task and pay close attention to detail.
• Excellent analytical, organizational, and time-management skills.
• Strong oral and written communication skills.
• Experience with Microsoft Office.
• NIH and NIAID experience.

Deliverables

• Monthly: Work products and documents related to maintaining internal spreadsheet/tracking tools; developing and maintaining spreadsheets and/or other administrative databases related to program activities; attending regular IAMB staff meetings; and submitting status reports on projects/assignments.
• Monthly: Work products and documents related to maintaining continuity of shared electronic resource databases; managing the application process for searches and activities for senior staff; and representing IAMB on various administrative working groups.
• Monthly: Work products and documents related to generating reports, analyzing data, and providing recommendations related to search activities; supporting committee management activities; and managing reference requests and packages.
• Monthly: Work products and documents related to revising and/or developing new SOPs; developing training modules and tools; assisting in liaison with other NIAID Divisions for coordination of RMS assignments; gathering and analyzing information about processes and programs; and preparing reports, letters, and other documents for review and input for programs, policies, and activities.

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location.

Salary Range

$80,000-$90,000 USD