The Maintenance Manager is responsible for managing maintenance operations, providing general maintenance & repair, daily upkeep of the property, and unit turns in a timely and efficient manner - this includes: displaying a high level of ownership, responsibility, customer service, and professionalism. Learn more about this property here:
Summit at Lake Union - www.summitatlakeunion.com
Benefits/The Good Stuff- Salary: $80,000 - $85,000 DOE; Eligible for leasing bonuses
- Schedule: Monday - Friday; 7:00am to 3:30pm
- Hours per week: 40
- 100% Employer Paid Medical, Dental, and Vision for Employees
- Short and Long Term Disability
- Life Insurance
- Employer Matched 401(K)
- PTO Plan, and Holidays
- Generous parental leave and family medical leave
- $75 Monthly Cell Phone Stipend
- Free Parking
- Community involvement
- Happy hours and team events
- Professional development
A Day in the Life- To further the brand of Blanton Turner through excellent maintenance of the property.
- Show accountability for all work and actions by setting a strong example and work ethic.
- Manage and lead a maintenance and janitorial team.
- Develop, implement and manage maintenance budget.
- Establish and maintain effective working relationships with vendors and service contractors - schedule and coordinate vendor and contractor activities.
- To perform maintenance and repairs of physical property, including but not limited to doing: minor plumbing repair, general carpentry, landscaping, painting drywall, and janitorial tasks.
- Perform unit turns including but not limited to: servicing appliances, plumbing, and electrical, replace old or faulty parts, re-key locks, replace burnt-out light bulbs and interior painting.
- Perform walk-through of property as needed to ensure that immediate maintenance and custodial issues are attended to in a timely fashion. Walk-through inspections should also include preventative maintenance to safeguard against foreseeable maintenance issues.
- Set quality standards and ensure quality control.
- Address and follow up as necessary on all residents' work order requests in a timely and professional manner.
- Maintain professionalism and communicate effectively with all key stakeholders including, but not limited to, residents, tenants, the Property Manager, Portfolio Manager, office staff, and vendors.
- Maintain an inventory of supplies to ensure prompt repair and replacement of various items.
- If necessary, oversee custodial staff and maintain their schedule for optimum building cleanliness.
- Complete all work in a timely and professional manner.
- Must work safely at all times.
- Be available on-call for after-hours emergencies.
- Provide superior customer service at all times and continually review and improve customer service strategies.
- Maintain regular, effective communication with residents, vendors, clients, and employees.
Requirements
- Experience in a supervisory position or "maintenance lead" preferred. A tech with experience looking for growth would also be acceptable
- 7+ years general maintenance experience or equivalent training is required
- Ability to multi-task and prioritize workload to meet deadlines
- Prior experience with older building layouts is preferred
- Comfortable managing and coordinating maintenance projects
- Computer proficient (Word, Excel, and Outlook)
- Physically able to perform maintenance work in most weather conditions
- Familiarity with Washington State and City of Seattle Landlord-Tenant laws helpful
- Ability to implement staffing resources effectively
- Personal independence, drive, and self-initiative
- Ability to quantify and produce expected results and be responsible for the results of the work
- Aesthetically oriented with an eye for detail
- Strong organizational skills
- Work well under pressure with excellent problem-solving skills
- Work well with a wide diversity of people, honestly, ethically with integrity and a sense of humor
- Knowledge of building maintenance and custodial practices and strategies
- Experience with Entrata and HappyCo desired; ability to learn quickly required.
