How You Will Contribute This role is specifically focused on a luxury, new construction lease-up community of 500 units. The Maintenance Supervisor • New Construction will play a critical role in the transition from construction to operations, including unit punch walks, coordination with general contractors and subcontractors, and ensuring building systems are operating as designed prior to and during resident move-ins.
The Maintenance Supervisor • New Construction / Lease-Upis responsible for maintaining the physical integrity of the community, ensuring a safe and secure environment for residents, future residents, visitors, and team members. The Maintenance Supervisor works closely with the Community Manager and the Maintenance Technicians to see that all aspects of the community are well taken care of. The Maintenance Supervisor anticipates, identifies, and corrects problems involving the community and implements procedures to prevent such problems. The Maintenance Supervisor works diligently to cultivate resident satisfaction.
Things You Will Do New Construction & Lease-Up Responsibilities - Oversee punch walks and construction close-out
- Support TCO/CO and early occupancy
- Own building systems and warranty vs. maintenance accountability
- Ensure safe, responsive early move-ins
Leadership - Assist in the hiring, training, and supervising all maintenance team members through a positive mentoring approach
- Lead service staff, delegate work orders, and inspect completed jobs
- Responsible for the overall appearance, condition, and functionality of all buildings and grounds, ensuring they are fully operational and consistently meet company standards
Maintenance - Perform routine maintenance work orders at the community, which may include completing emergency and on-call tickets
- Schedule team members so that maintenance is available for emergency purposes around the clock
- Ensure OSHA and safety standards are followed
- Maintain accurate records regarding preventive maintenance, maintenance requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc
- Schedule and ensure all make-ready repairs and services are completed correctly and on schedule according to company policy
- Maintain an adequate inventory of spare parts and maintenance materials to handle the most common repairs and situations
- Keeping the Maintenance Shop stocked, organized, and clean
- Diagnose and perform maintenance/repairs, including but not limited to HVAC, plumbing, electrical, and pool maintenance
- Interface with contractors and vendors. Depending on property needs and secure bids for services.
- Utilize maintenance management systems on computers and iPads to complete work order requests
Safety - Think safety first and ensure that unsafe conditions are corrected promptly
- Be mindful of the condition of the community and initiate action to correct unsafe conditions, i.e., broken gates leading to pool, broken steps, open holes, broken/burned out exterior lights
- Conduct regular safety meetings with the Maintenance Team
Customer Service - Provide a white-glove service experience understanding that resident expectations are elevated during the first 60• 90 days after move-in
- Communicate clearly and confidently with residents regarding construction-related issues, timelines, and resolutions
- Always bring 'service with a smile• , partnered with a "can-do" attitude
- Act as the gatekeeper of maintenance information • tracking and assigning everything from resident service requests to preventive maintenance records
- Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and make note of service needs
- Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
- Perform additional duties as assigned by the Community Manager
Things You Will Need - You must have a valid driving license.
- High School diploma or equivalent.
- Three or more years of experience in property maintenance or an equivalent field.
- Must be available to work a flexible schedule, including weekends, holidays, overtime, and on-call hours.
- Must be able to walk the property, which includes climbing stairs.
- Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
- Stand for extended periods of time.
- May be required to lift up to 50 pounds without assistance.
Skills: - 2 years• Experience in a supervisory role, leading and managing others.
- 5 years of multifamily maintenance experience.
- Proficient and comfortable using computers and various software programs.
- Skilled in the safe use and maintenance of hand and power tools.
- Knowledgeable of pertinent laws, including EPA and OSHA regulations.
- Certified Pool Operator, Universal Freon License, including R410A preferred.
- Prior experience supporting a large new construction or lease-up multifamily community preferred
- Experience working directly with General Contractors, developers, and subcontractors during building handover strongly preferred
- Experience with property management software and reporting
- Attention to detail.
- Able to multitask and meet deadlines.
What We Will Provide You South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
- $45.00-$49.00/hr and eligible for overtime and bonuses (req in NJ/CT/NY - remove if not)
- Medical/Rx
- Dental
- Vision
- Employer Paid Life/AD&D
- Voluntary Life/AD&D
- Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Accident Plan
- Hospital Indemnity Plan
- Critical Illness Plan
- Legal/ID Theft Protection
- Pet Insurance
- 401(k) Retirement w/ Match + Immediate Vesting
- Paid Holidays and Time Off (3+ weeks)
- Rent Discount (30%)
- Tuition Reimbursement($2,000/year)
- Paid Parental Leave (4 weeks)
- Employee Referral Bonus
- Employee Rewards and Recognition
You're exceptional. Let us make you feel it. Join our team.
