The Maintenance & Reliability Program Manager will build AMI's maintenance and reliability program across 23 liquid asphalt, asphalt emulsion, and modified asphalt production and terminal facilities in six Midwest states. The program is in an early stage of maturity, so this role is foundational: it establishes the maintenance management operating system, standard processes, and maintenance data the network will run on.
In the first year, the focus is on assessing current-state conditions, launching CMMS adoption and data build-out at pilot facilities, prioritizing the highest-risk equipment, developing a spare parts inventory strategy, and setting a prioritized, phased improvement roadmap. Over time, the role extends the CMMS and standard processes to every facility and shifts to ongoing standardization and optimization.
This is an individual contributor role with no direct reports. It drives outcomes through influence and cross-site collaboration, partnering closely with the Operations team and plant leaders to define and achieve maintenance and plant performance objectives. The Maintenance & Reliability Program Manager reports to the Director of Engineering and is based in Indianapolis, with approximately 20–30% travel.
Essential Functions:
First-year priorities
- Conduct a baseline maintenance and reliability assessment across all 23 facilities to establish current-state equipment condition, PM compliance, spare parts accuracy, and maintenance backlog
- Lead CMMS deployment and adoption at pilot facilities, including building out asset hierarchies, equipment master data, and standardized data entry practices so the system actively informs maintenance work, and use lessons learned to develop a phased rollout plan for the remaining facilities
- Identify and prioritize the highest-risk equipment and facilities — particularly hot oil/thermal systems, transfer pumps, and blending/emulsification equipment — to focus initial improvement efforts where risk is greatest
- Establish spare parts inventory strategy, stocking levels, and upkeep across the facility network
- Develop a phased, multi-year roadmap for building the company's maintenance management program across the facility network, and secure leadership buy-in and resourcing for the plan
- Define baseline maintenance and reliability key performance indicators (KPIs) — e.g., PM compliance, backlog aging, planned-vs-reactive work ratio, downtime, and establish a regular reporting cadence to leadership
Ongoing responsibilities
- Partner with the Operations team to define and achieve maintenance, plant performance, and reliability objectives
- Lead the phased CMMS rollout across all 23 facilities, driving user adoption and sustaining data quality network-wide
- Lead preventive and predictive maintenance programs for hot oil/thermal fluid heating systems, transfer pumps, piping, and blending/emulsification equipment
- Lead root cause analysis and failure investigations for recurring or critical equipment issues
- Manage maintenance backlog and scheduling practices companywide
- Support site outage and turnaround planning
- Develop standard operating procedures (SOPs) and best practices for maintenance activities, including startup and shutdown procedures for storage, heating, pumping, and blending systems, and facilitate knowledge-sharing and adoption of these best practices across facilities
- Create and maintain equipment files, technical documentation, and a documentation storage methodology at each facility
- Develop processes and train personnel on fiscal planning, budgeting, performance tracking, and forecasting for equipment maintenance, including quantifying deferred maintenance and capital needs and building business cases for investment
- Assess current maintenance workforce skill levels across facilities and ensure proper onboarding, coaching, training, and development — including building structured skills-development pathways — for personnel performing maintenance tasks
- Partner with the Environmental Health & Safety (EH&S) team to identify and close existing maintenance-related compliance gaps
- Ensure ongoing maintenance processes meet OSHA, environmental, and DOT bulk-loading requirements
- Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills
Education Qualification:
- Bachelor's Degree in Mechanical, Electrical, Chemical, or Industrial Engineering or related technical discipline required
- Equivalent combination of education and directly relevant maintenance leadership experience may be considered in lieu of a degree
Experience Qualification:
- 5+ years of experience in a maintenance or operational leadership role (Maintenance Engineer, Maintenance Manager, or similar) within bulk liquid, chemical, or heavy industrial process operations required
- Experience building or maturing a maintenance and reliability program from a low-maturity baseline, including CMMS implementation, data build-out, and multi-site rollout preferred
- 7+ years of maintenance and reliability experience preferred
- Background in liquid asphalt, asphalt emulsion, or other bulk liquid/thermal storage and terminal operations preferred
- Experience supporting maintenance programs across multiple sites or facilities within a single organization preferred
Skills and Abilities:
- Thorough technical knowledge of processing facilities and equipment and their maintenance requirements
- Proficiency using CMMS and maintenance data to analyze performance, identify trends, and build business cases
- Lean Six Sigma experience preferred
- Ability to lead and communicate effectively with employees, leaders, and external contacts at all organizational levels, both in-person and remotely
- Ability to lead change and influence plant leaders and operators without direct authority
- Ability to work and manage multiple-sites and projects at one time
- Proficient at financial reporting and forecasting
- Ability to perform effectively in urgent situations, exercising sound judgment and decisiveness to achieve operational objectives
- Demonstrated integrity, honesty, and commitment to excellence in all work activities and interactions
Licenses and Certifications
- Valid Driver's License and clean driving record required
- Certified Maintenance & Reliability Professional (CMRP) preferred
- Lean Six Sigma certification preferred
- OSHA 10- or 30-Hour certification preferred
Working Conditions/Physical Demands
- Frequent travel across the facility network, including occasional overnight and multiple-night stays (approximately 20–30%)
- Work may involve exposure to outdoor conditions, heat, noise, and bulk liquid storage/handling environments typical of asphalt terminal operations
- Occasional requirement to wear PPE and work near heated equipment, storage tanks, and loading/unloading areas
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