Position Title: MaintenanceManager
Department: Facilities
Reports To: Facilities Director
FLSA Status: Exempt, full-time, benefiteligible
Position Grade: Personnel Policies, Management,Grade 10
Rate: Hiring range $73,599 - $86,479 Full Range $73,599 -$99,360
Work Schedule: Mon-Fri following School andTown Hall hours of operation, 40 hours per week
1. Nature of Work: Assists the FacilitiesDirector with project planning, design and scoping, budgeting, procurement, andimplementation and maintaining of the Town and School building projects.Oversees and participates in the work of employees engaged in the upkeep, maintenanceand repair of buildings and related structures and/or building utility systems;maintain records of work progress, materials and equipment used. This position is also accountable for independentlyconducting operations reviews and inspections of the maintenance of facilitiesfor compliance with DPS, fire safety, and other applicable codes andregulations.
2. Supervision Received: Under direct supervisionof the Facilities Director, the employee plans and carries out the regular workin accordance with standard practices and previous training, with substantialresponsibility for determining the sequence and timing of action andsubstantial independence in planning and organizing the work activities,including determining the work methods. Instructions for new assignmentsor special projects usually consist of statements of desired objectives,deadlines and priorities. Technical and policy problems or changes inprocedures are discussed with supervisor, but ordinarily the employee plans thework, lays it out, and carries it through to completion independently. Work is generally reviewed only for technical adequacy, appropriateness ofactions or decisions, and conformance with policy or other requirements; themethods used in arriving at the end result are not usually reviewed in detail.
3. Supervisory Responsibility: The employee isresponsible for overseeing the performance of various persons who may work forthe Town and School on a contractual basis, including architects, engineers andpersons working in various trades (carpenters, electricians, plumbers, etc.)
4. Confidentiality: Employee has regularaccess to confidential information of the department such as official biddocuments, as well as other information pertaining to the construction andmaintenance of public building projects. Confidentiality must be maintainedwith regard to this information in accordance with Departmental Policy and thePublic Records Act.
5. Accountability: Errors, missed deadlines orpoor judgment could severely jeopardize department operations, result in delayand confusion in the provision of service, or cause personal injury, andsignificant damage to buildings/property, legal repercussions, monetary lossand negative public relations for the Town and School or have extensivefinancial and legal repercussions, excessive costs, delay of service delivery,and adverse public relations. Duties include department level responsibilityfor technical processes, service delivery, and contribution to municipal wideplans and objectives and fiscal responsibility for the Town and School.
6. Judgment: Extensive judgment is required to develop newor adapt existing methods and approaches for accomplishing objectives or todeal with new or unusual requirements within the limits of the guidelines orpolicies.
7. Complexity: The work consists of employing many differentconcepts, theories, principles, techniques, and practices relating to atechnical field. Assignments typically concern such matters as studyingtrends in the field for application to the work; assessing services andrecommending improvements; planning short and long-range projects; and devisingnew techniques for application to the work.
8. Nature and Purpose of Public Contact: Employee interactsconstantly with co-workers, subordinates, the public, groups, and/orindividuals such as civic leaders, peers from the other organizations, andrepresentatives of professional organizations. Excellent communicationand customer service skills are required involving courtesy, tact, anddiplomacy in resolving complaints or concerns of the pupils.
9. Essential Functions: The essentialfunctions or duties listed below are intended only as illustrations of thevarious type of work that may be performed. The omission of specificstatements of duties does not exclude them from the position if the work issimilar, related, or logical assignment to the position.
a. Ability to recognize Town/School-wide priorities andwork cooperatively to support their accomplishment as part of the Facilitiesmanagement team.
b. Assist the Facilities Director with the planning,design and scoping, budgeting, procurement, and implementation of the Town andSchool building infrastructure projects.
c. Work with the Facilities Director and Consultants inthe preparation of specifications for work to be done under contract.
d. Oversee assigned construction and renovation projectsfor town and school buildings from inception through closeout; assist with thebidding process and selection of construction contractors, architects, andconsultants; monitor project design and construction progress for adherence toproject timelines and budgets and performance of consultants and vendors.
e. Perform cost accounting on project work; and generatedetailed written reports as needed on construction progress.
f. Assist the Facilities Director with the procurement ofoperations and maintenance related Town and School facilities projectsincluding: the repair and maintenance of buildings; fields and grounds;vehicles; and equipment.
g. Prepare specifications for purchase of materials,supplies and equipment necessary for the care and maintenance of buildings andgrounds.
h. Visit Town and School buildings to coordinate projectimplementation and monitor progress.
i. Must be computer literate; familiar with computersoftware applications such as word processing, spreadsheets and otherapplications tailored to specific departmental needs.
j. Must possess considerable knowledge of maintenancepractices, methods and procedures and a demonstrated ability to lead andmotivate other employees.
k. Must have the ability to deal tactfully andeffectively with fellow employees, supervisors and general public.
l. Performs similar tasks as assigned, includingfunctions of those in a lower classification.
m. Trains and distributes work orders to Maintenanceemployees. Trains in performing assigned duties if needed.
n. Performs other duties and functions as required ordirected.
Recommended Minimum Qualifications:
Education and Experience: High School Diploma withthree-five (3-5) years of facilities management or building maintenanceexperience preferred. Strong customer service skills and possess soundjudgment. Experience with Microsoft Word, Excel, Outlook, Building ManagementSystems, and work order systems.
Special Requirements: Must have and maintain avalid Massachusetts driver's license.
Knowledge, Abilities and Skill
Knowledge: Knowledge of the policies,procedures, specifications, standards and guidelines governing assigned unitactivities. Must have superior skills in the operation of power and hand toolscommon to the building trades. Knowledge of machines and tools, including theirdesigns, uses, repair, and maintenance. Ability to provide routine maintenanceon equipment and determining when and what kind of maintenance is needed.Ability to identify and understand gauges, dials, or other indicators to ensurea machine or equipment is working properly. Conducting tests andinspections of products, services, or processes to evaluate quality orperformance.
Abilities: Ability to communicate clearly inwritten and oral form; ability to establish and maintain cooperativerelationships with town officials and governmental representatives. Ability to make basic arithmetical computations and tabulations in a timely andaccurate manner, maintains confidential information, maintain, manage, andorganize complex records. Ability to plan, assign and supervise the work ofdepartment personnel. Ability to manage and prioritize multiple work ordersunder time sensitive deadlines. Strong ability to multitask.
Skill: Excellent customer service,interpersonal and organizational skills; skill in working with numbers anddetail; excellent analytical and communication skills; must have good computerskills.
12. Work Environment: Maintenance Manager willwork indoors and outdoors; lift and carry heavy objects and equipment; climbladders or scaffolds; may work varied shifts and/or irregular hours; may workunder exposure to high noise levels, high voltage wires, etc.; and may operatelight motor vehicles. The work environment involves everyday discomfortstypical of offices with regular interruptions from the public and other Townemployees. Noise or physical surroundings may be distracting, but conditionsare generally not unpleasant. In addition, the employee may be requiredto work on ladders, outdoors and under inclement weather conditions. Employeemay be required to work beyond normal business hours.
13. Occupational Risk: Personal injury could occur through employee failure to properly follow safetyprecautions or procedures in the course of related duties. Examples of injurymay include bruises from falls, minor cuts or burns, or muscular strains andserious personal injury while completing work tasks. Must function in asafe manner including wearing the proper personal protective equipment at alltimes.
15. Physical Demands: Work requires someagility and physical strength, such as moving in or about facilities orstanding or walking most of the work period. Work requires lifting heavyobjects and carrying them. There may be need to stretch and reach to retrievematerials. Usually, the work will require extended physical effort over asignificant portion of the day. Must be able to move and work off of a ladder,lift 50 lbs, above head, kneel down and sit down on the floor for 30 minutes.
16. Motor Skills: Duties involve assignmentsrequiring application of hand and eye coordination with finger dexterity andmotor coordination. Examples include; building maintenance tools, using apersonal computer and/or most other office equipment, typing, filing, movingobjects, sorting of papers or operating a motor vehicle.
17. Visual Demands: Position requires theemployee to frequently read documents and reports for understanding andanalytical purposes.
(This job description does not constitute an employmentagreement between the employer and employee and is subject to change by theemployer as the needs of the employer and requirements of the job change.)
