Maintenance Engineer Manager - Clinical Facilities

Description

Department: Plant Operations & Facilities Maintenance

Reports to: Chief Operations Officer

Work Location: Outpatient Clinics & Hospital-Affiliated Care Sites

Job Summary:
The Facilities & Operations Manager provides strategic leadership and oversight for the maintenance, housekeeping, and regulatory compliance of the hospital-affiliated outpatient clinics. The incumbent is responsible for managing the physical plant's lifecycle by directing a team of maintenance engineer and housekeeping staff, and by managing third-party service providers. While serving and resolving clinic and clinical teams' issues in a timely, compliant, and safe manner. This role ensures a safe, clean, and patient-centered environment by optimizing operational workflows, enforcing strict regulatory standards,
providing clear and proficient communication of such standards. (TJC, RHC, OSHA), and managing capital projects. The Manager serves as the primary liaison among all levels of clinical leadership, hospital facility management and facility services, prioritizing resources to ensure high-reliability operations.

Essential Responsibilities & Key Duties:

1.Strategic Operations & Staff Supervision

• Team Leadership: Manages and directs the daily activities of the Maintenance Engineering and Housekeeping teams, including scheduling, performance coaching, professional development, and time/labor management.
• Operational Oversight: Monitors the performance and output of the maintenance and cleaning staff to ensure productivity standards, quality control, and adherence to safety protocols.
• Project Management: Oversees facility budgets, equipment procurement, and infrastructure improvement projects, managing the lifecycle of physical assets from planning through execution.

2. Regulatory Compliance & Quality Assurance

• Compliance Leadership: Serves as the subject matter expert for facility compliance, ensuring 100% audit readiness for TJC, RHC, OSHA, and state health department surveys. Identifies compliance and safety concerns and manages these issues with hospital facilities management.
• Environmental Oversight: Monitors and audits housekeeping protocols to ensure infection control standards and clinical cleanliness requirements are consistently met.
• Risk Management: Conducts routine facility walkthroughs and environmental rounds to identify and mitigate safety risks, life safety code violations, and operational hazards.
• Documentation: Manages the Computerized Maintenance Management System (CMMS) to track work orders, PM schedules, and regulatory documentation, ensuring all compliance data is current and reportable.

3. Administration & External Coordination

• Contract Management: Manages relationships, performance, and contract compliance of third-party vendors and specialized contractors (e.g., HVAC, medical waste, elevators, landscaping).
• Clinical Liaison: Acts as the primary point of contact for clinical leadership, translating facility needs into actionable project plans and resolving operational disruptions.
• Emergency & Disaster Planning: Develops and enforces emergency response protocols, participating in the on-call leadership rotation for critical infrastructure failures.

Qualifications & Requirements

Education & Licensure

• Education: Associate degree in Facility Management, Engineering, or related technical field preferred; or equivalent combination of trade school certification and progressive leadership experience.
• Licensure/Certifications:
  • Valid State Driver's License required.
  • Certified Healthcare Facility Manager (CHFM) or Certified Plant Maintenance Manager (CPMM) preferred.

Experience & Knowledge

• Experience: Minimum of 5-7 years of experience in facility/operations management, with at least 3 years in a supervisory role managing multi-disciplinary teams (e.g., maintenance and janitorial).
• Healthcare Experience: Proven experience in a healthcare or clinical setting with a deep understanding of Environment of Care (EC) standards, infection control, and life safety codes (NFPA 101).
• Technical Skills: Advanced proficiency in CMMS platforms, project management software, and budget administration. Ability to read and interpret technical blueprints, service contracts, and regulatory mandates.

Physical & Environmental Demands

Physical Demands: Requires standing and walking while moving between office areas, clinic locations, and facility grounds. Performs administrative and office duties using computers, reports, and communication tools. Requires driving between multiple clinic locations and occasional (1-33%) access to mechanical rooms and clinical spaces to conduct inspections, audits, and facility oversight.

Work Environment

• Outpatient clinical and medical office environments.
• Primary work is performed in administrative and clinical office environments.
• Occasional site visits to mechanical areas/rooftops for vendor oversight or high-level inspections, requiring appropriate PPE.
• Exposure to hazardous chemicals, paints, lubricants, biohazardous waste areas, and low-voltage electrical systems under appropriate PPE standards..
• Travel between designated clinic locations required.

I am able to perform these tasks without accommodation. _____Yes _____No

If no, list required accommodation:

I have read and understand the above job description, and I accept all the responsibilities of the position.

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