Role SummaryProvide premium DB2 sysprog support and services to Ensono mainframe clients as they relate to Mainframe DB2 systems. The successful candidate will perform mainframe database software upgrades coupled with administration and tuning to support our customers' DB2 environments. The individual will need to work with vendor personnel to achieve timely solutions of database problems. The individual will be responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests. The successful candidate will be called upon to perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance.
What You Will Do:- Expertise and work efforts will focus on the development and support and/or the customization of new services and support efforts.
- System programming knowledge of multiple DBMS's is a bonus.
- The individual will need to participate in on-call responsibilities.
- Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to DB2
- Provide primary support for reported problems related to DB2 tables spaces
- Provide support on 24 x 7 x 365 basis across multiple time zones.
- Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products.
- Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
- In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer's disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures
We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.What You Will Need: - Bachelor's degree required and/or equivalent work experience.
- 5+ years of professional experience in DB2 for administration and systems programming support.
- Knowledgeable in best practices of software management, maintenance and documentation
- Experience with configuring and managing DB2 in a parallel sysplex environment
- Ability to develop innovation, strategies, processes and best practices in software management
- Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization
- Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client
- Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.
- Experience with supporting DB2 security requests
- Ability to review DB2 security to find potential risks
- Experience with reorganization of application data
- Experience with reviewing, tuning of internal DB2 buffer pools and SQL code
- Demonstrated ability to respond quickly and effectively to support requests from multiple clients
- Supporting multiple customer for after hours on-call
Other Qualifications - IDAA, CA and IBM tools for DB2 are a plus
- Self-motivated and able to work independently.
- Demonstrated ability to respond quickly and effectively to support requests from multiple clients
- Must be able to multi-task and work under short deadlines and in high pressure situations.
- Excellent communication skills (written, verbal and presentations)
- Ability to work as part of a team, as well as independently.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
- Three health plan options
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
As of the date of this posting, a good faith estimate of the current pay scale for this role is $65,000 to $123,000 salary, based on a fulltime schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.
