Full Job Description
Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr Manager of Loyalty, this role will spend approximately 60% of their time on the Insider program, managing design, annual/seasonal strategy, and day-to-day loyalty campaigns. This role will spend 40% of their time working with the Director of Lifecycle to develop, implement and optimize Lifecycle a multichannel lifecycle program for the Madewell brand. This role is onsite in New York City 3 days/week.
Benefits + Perks
• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Salary Range: $108,800.00 - $140,400.00
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
