Job DescriptionEXP US Services is seeking a Louisiana Division Manager,responsible for leadership, strategy, growth, business execution, and operations for the Louisiana Division, NG Sector, of EXP US Services, Inc. US operations. The successful candidate is promoting the company culture and vision and is responsible for the growth and efficiency of the business for the Division, which includes maintaining control of the operations by establishing, communicating, and enforcing all EXP US Services, Inc. policies and procedures. Additionally, the successful candidate assesses emerging market opportunities and grows revenue through expanding current and future client relationships, and drives growth synergies across the EXP US Services, Inc. group.
What a day at EXP has in store for youStrategy, Operations and Growth
- Evaluate existing client portfolio and establish key performance indicators partnering with the Business Development, Corporate Marketing and Regional Marketing teams to increase sales.
- Develop and execute plans that achieve growth by building a diversified slate of client contracts.
- Identify, recruit and retain engineering, architecture and environmental (NEPA) talent, with an objective of becoming the premiere employer of choice among E/A firms in Louisiana
- Analyze, develop, and execute the strategy to secure long-term relationships with relevant clients.
- Leverage EXP US Services, Inc. technology capabilities to support and grow the technical teams.
- Drive strategic initiatives that will streamline processes and quickly increase the ability to scale the group.
- Coordinate with Sector VP Operations to identify and recruit staff locally to grow core capabilities to serve strategic clients.
- Work with the Project Teams to support their delivery and quality for assigned projects.
- Be responsible for developing growth strategies and positions by studying integration of new ventures with company strategies and operations; examining risks and potentials; estimating partners needs and goals, etc.
Marketing and Business Development
- Support the EXP team for opportunities for EXP with the Corps of Engineers and other Federal Agencies as the Pursuit or Client Manager.
- Manage the relationship with LADOTD and educate the team on policies and procedures. Serve as the Client Manager
- Support growth in coastal resources, inland waterways, levees, water resources and heavy movable structures, among others, as the client manager
- Identify and successfully implement capture plans for a target of five (5) new clients per year, with a minimum expectation of three (3) new clients per year.
Project Advisor
- Support the Company in estimating costs, and schedules for assigned projects.
- Work with the Project Team to support their delivery and quality for assigned projects.
- Serve as a key advisor and relationship builder for alternative delivery projects of all types in the Louisiana market.
- Manage the risk mitigation strategy and succeed in client consequence management
Training / Education
- Mentor junior staff in project and program management, the project delivery process and business development skills and procedures.
- Assist the EXP team in developing certain staff into experts in their respective fields.
- Provide lunch and learn sessions for EXP staff to educate the group in specialized technical areas of expertise, specific growth opportunities, capture strategies, etc.
In addition, the Louisiana Division Manager may serve as the pursuit or client manager for certain strategic projects, serving our clients in a commercial role as well as an impartial point of contact for any concerns, advice, feedback or additional support.
The successful candidate will lead and coordinate pursuits and assure compliance with EXP's policies; leading and managing multidisciplinary teams to support our US offices to develop EXP's presence in the Louisiana market for large PPPs and complex infrastructure projects. Responsible for business and commercial opportunities in the Louisiana Division for Alternative Delivery, including identifying and learning about the selection process for target projects, negotiating teaming agreements with partners, team members selection and final presentations of the team to stakeholders, actively participating and leading the pursuit of specific projects in coordination with construction companies and concessionaries:
In this role, the successful candidate is the Key Account Manager for certain key clients. Currently, these key clients include:
- City of New Orleans
- New Orleans RTA
- Southern Rail Commission
- Louisiana Department of Transportation and Development (LADOTD)
- Coastal Protection and Restoration Authority (CPRA)
- US Army Corps of Engineers (UASCE)
- Water & Wastewater Agencies in Louisiana including those receiving BIL 2021 and/or DWRLF funding
- Ports in Louisiana
- Freight Railroads in Louisiana
As part of the leadership of the Sector, responsibilities include direct supervision, including hire/fire authority/responsibility, of technical subject matter experts, Project Managers, production resources, and administrative persons located in the Louisiana Division geography.
Sector Growth and ExpansionAs a key member of the EXP US Services NG Sector management team, you play an important role in shaping the growth and development of the business. Developing the next generation (NG) of EXP leadership and building the market in target locations (follow the money) is an important part of that leadership role. Relationships nationwide can lead to achieving these objectives.
