We are looking for a senior technical lead who can understand translation operations, drive automation initiatives, and help establish and manage a small agile team that turns operational friction into reliable, auditable tooling.
This role sits at the intersection of translation operations, language technology, automation, and AI-enabled workflow design. Much of our work is high-precision financial, legal, and securities translation, where quality, confidentiality, repeatability, and auditability matter. The role is not about applying AI for its own sake; it is about using the right combination of language technology, workflow automation, linguistic assets, operational data, and AI-enabled tools to improve real production workflows.
What You'll Do
Automation & roadmap ownership
- Own and prioritize the roadmap for Professional Translation (PT) workflow automation and internal tooling, ensuring initiatives are practical, scalable, and tied to clear operational outcomes.
- Identify and deliver automation across the production lifecycle: intake and quoting, file analysis, project setup, assignment logic, vendor and resource workflows, QA tracking, and production reporting.
- Build and operationalize automation and workflow orchestration across Professional Translation, connecting production systems into reliable, auditable workflows that reduce manual effort and meet client confidentiality and security requirements.
Linguistic-asset leverage
- Treat translation memories, terminology, and related linguistic assets as core productivity and quality assets.
- Drive improvements in TM leverage, fuzzy-match optimization, terminology consistency, and reuse, especially in high-repetition financial, legal, and securities content.
- Direct specialist work related to maintaining, segmenting, improving, and measuring the performance of linguistic assets.
Data systems & integration
- Unlock value from operational data across Plunet, Phrase, HubSpot, Jira, ATAI, finance, QA ticketing, and other tools to improve visibility, decision-making, and measurable impact.
- Improve data flow and integration across core production systems to reduce duplicate entry, strengthen operational visibility, and support consistent handoffs.
- Partner with the broader Technology organization on architecture, security, and shared infrastructure so Professional Translation tooling fits the company's wider technical environment.
Team leadership & delivery
- Help establish and manage a small agile team focused on localization engineering, automation, linguistic data, analytics, and workflow tooling, in close partnership with Technology leadership.
- Establish delivery cadence, quality standards, and adoption practices appropriate for tooling used in a high-precision translation environment.
- Work directly with Linguistic Operations leadership to surface workflow gaps, quality risks, and automation opportunities, and translate them into clear technical requirements and delivery plans.
- Ensure solutions are designed for real adoption by PMs, quoting, resources, linguists, revisors, DTP, QA, and finance - not just technical completeness.
- Define and track success metrics tied to reduced manual work, improved TM and terminology leverage, stronger QA visibility, faster turnaround, better consistency, and operational scalability.
- Identify where internal workflow improvements, automation solutions, QA tools, integrations, or operational innovations may have broader productization potential for Apertera AI clients.
Requirements- Automation & data engineering. Hands-on background in automation, workflow orchestration, internal tooling, or data engineering, including scripting, working with APIs, connecting disparate systems, and building reliable operational workflows. Experience with tools such as n8n, Apache Airflow, or similar platforms is an asset.
- Language technology domain. Direct experience in the language technology ecosystem, such as a CAT/TMS environment (e.g., memoQ, Phrase, RWS/Trados, Smartcat), a machine translation or language AI platform, or a technical role within an LSP with hands-on involvement in translation workflows.
- Translation memory & terminology leverage. Strong understanding of how TM leverage, fuzzy matching, and terminology management drive productivity, consistency, and quality, enough to set direction, prioritize asset-quality work, and be accountable for measurable gains. Hands-on linguistic engineering is not required, but the judgment to direct it is.
- Translation workflow fluency. Working knowledge of professional translation workflows, including intake, project setup, pre-translation, MTPE, revision, QA, delivery, and production reporting.
- Integration & APIs. Practical experience designing, improving, or operating integrations between systems, including API design, integration patterns, data flow, and monitoring.
- Team leadership. Experience leading or managing a technical or cross-functional team, such as engineering, automation, solutions engineering, localization engineering, data, analytics, or internal tooling.
- Operational delivery mindset. Ability to work directly with operational teams, understand real production workflows, separate quick wins from deeper structural work, and deliver solutions that are adopted in practice.
Preferred- Working familiarity with MT, LLM-based translation, or RAG, enough to integrate and orchestrate around these systems and make sound decisions; hands-on model development is not expected.
- Exposure to quality estimation, adaptive MT, or orchestrating LLM/RAG components within production workflows.
- Familiarity with DevOps practices, CI/CD, infrastructure-as-code, dashboards, data pipelines, or localization engineering.
- Experience in regulated industries such as legal, financial, securities, or government, where accuracy, confidentiality, and data sovereignty are critical.
- Background in localization engineering, computational linguistics, NLP, language technology product development, or technical product/program management.
- Experience in a high-growth or scale-up environment building processes alongside products.
- Bilingual or multilingual proficiency is a strong asset.
Benefits & Perks- Comprehensive Health Insurance: Including vision, dental, complementary therapies, and support for your overall well-being.
- Your Birthday Off: We celebrate your special day!
- 6 Personal/Sick Days: Take the time you need for your health or life's unexpected moments.
- Work-Ready Equipment: Get the tools you need to succeed, provided upon request.
- Hybrid Work Model: Enjoy the best of both worlds with a mix of in-office collaboration and remote flexibility (if located in Montreal or Toronto).
- Learning & Growth Opportunities: Training and resources tailored to your role and department.
- Opportunity to help shape a new function from early stages through delivery.
- Supportive and collaborative team culture with strong cross-functional support.Team Recognition & Action Awards: Celebrate wins and contributions in meaningful ways.
- Employee Referral Program: Earn rewards for bringing amazing talent to our team.
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