Veterans United Home Loans

Loan Officer - Columbia, MO

Veterans United Home Loans$85K — $300K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in loan processing or direct sales is preferred.
  • Proven track record in pipeline management and metrics utilization.
  • NMLS licensing required (support provided if needed).
  • Experience in working with Veterans or Service Members is a plus.
  • Strong communication skills to educate and guide borrowers effectively.

Responsibilities

  • Engage with borrowers to understand their goals and provide expert guidance.
  • Leverage digital tools for credit review and identifying loan solutions.
  • Guide borrowers through the loan process with clear explanations of options and terms.
  • Manage loan files from application to closing, keeping borrowers informed.
  • Collaborate with partners to ensure a smooth loan experience.
  • Utilize communication tools for effective borrower interactions, with an emphasis on quality assurance.

Benefits

  • Base plus commission structure, with significant earning potential.
  • Support from industry-leading technology to streamline processes.
  • Strong marketing support for a consistent pipeline of interested borrowers.
  • Ability to make a meaningful impact on the lives of Veterans and Service Members.
  • Opportunities for professional growth and feedback-driven performance improvement.
Full Job Description
While a specific degree or background is not required, this role is highly competitive and intended for individuals with established experience. We place greater emphasis on candidates with relevant expertise, such as direct sales and a proven track record in pipeline management, including the use of key metrics.

About The Role:

In this position, you'll be assisting Veterans and Service Members navigate one of the biggest financial decisions of their lives-buying a home. As a Loan Officer at Veterans United, you are the trusted guide from start to finish. You are not just structuring loans, you are educating borrowers on how VA loans work, setting expectations, and walking them through every step of the process with confidence and care.

Our Loan Officers are supported by industry leading technology designed to remove friction from the loan process and give you time back where it matters most. By automating manual tasks and simplifying how loans move through the system, our tools allow you to focus your energy on building trust, understanding borrower needs, and creating strong relationships starting with the very first call.

This role balances high touch service with performance driven results. Our marketing team provides a strong pipeline of interested borrowers, so most of your outreach is to Veterans who have already raised their hand. It is fast paced and demanding, but deeply rewarding knowing the work you do helps Veterans achieve homeownership.

Want a career where your effort truly pays off? In this base plus commission role, Loan Officers can earn over $85K in their first year, grow to approximately $200K+ by year three, and reach over $300K by year five. Earning potential is uncapped, with top performers earning well over $500K.

Here's a snapshot of what you'd be doing:
  • Engaging with borrowers to understand their goals and providing clear, expert guidance so they feel informed, confident, and ready to move forward.
  • Leveraging online systems and digital tools to review credit and identify the best loan solutions for reach borrower.
  • Guiding borrowers through the loan process by clearly explaining options, rates, and terms.
  • Managing loan files from application through closing while keeping borrowers informed every step of the way.
  • Collaborating closely with internal and external partners to ensure a smooth, high quality loan experience.
  • You'll spend much of your day communicating with borrowers by phone, email, and other communication tools. Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation. These technologies may collect, store, and use voiceprints as part of that process.


One important thing-you'd need to be NMLS licensed (but we can help you get that when you start).

About You:
  • Challenge Seeking: You demonstrate grit and resilience, thriving in a fast-paced and evolving environment.
  • Accomplished Adapter: You embrace change, learn quickly, and creatively solve problems as processes and technology evolve.
  • Efficiency Expert: You manage your time and pipeline effectively, using tools and metrics to stay organized and productive.
  • Growth Minded: You welcome feedback, continuously learn, and apply new knowledge to improve performance.
  • Master Communicator: You communicate clearly and confidently, delivering a high level of service to borrowers and teammates.
  • Team Player: You thrive in a collaborative environment and contribute positively, even under pressure.
  • Integrity First: You operate with honesty and transparency, always doin what is right for the borrower and the team.


Interested? Apply Today!

Learn more about Veterans United on Glassdoor and our career site at vu.com/careers

About Veterans United Home Loans

Veterans United Home Loans is a mortgage lender that specializes in helping veterans and active-duty military members buy homes. The company was founded in 2002 and is headquartered in Columbia, Missouri. Veterans United Home Loans has more than 2,400 employees and operates in all 50 states. The company offers a variety of mortgage products, including VA loans, FHA loans, and conventional loans. Veterans United Home Loans has received numerous awards for its customer service and workplace culture. The company is committed to supporting veterans and military families through charitable giving and community outreach programs.
Learn more about Veterans United Home Loans
Size
4,000 employees
Industry

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