The Liquid Cooling Business Development Coordinator manages the alignment of customer needs with Jabil’s liquid cooling products and solutions as part of a high-growth data center infrastructure team at Jabil. This role works independently and leads large-scale projects/programs for designated customers and provides management and guidance to multi-functional project teams.
This role supports the Mikros Technologies Business Unit to grow Jabil’s liquid cooling business, serving as a single point of contact to the customer for all project-related activities while managing and enhancing customer relationships with technical peers. The Liquid Cooling Business Development Coordinator provides full accountability for project budgets and schedules and develops, manages, and delivers complex projects, typically related to quality assurance, systems, processes, manufacturing operations, etc. to achieve internal and external customer satisfaction. This includes developing complex SOWs, business proposals, project schedules/financials, and managing multiple global projects.
Mikros Technologies liquid cooling systems are deployed in large AI data centers and help to increase the energy efficiency of these sites. We also make active liquid cooling systems that are utilized in semiconductor test equipment for providing fast thermal control to maintain a constant temperature under a varying heat load.
- This role will sit in Claremont, NH.
- Relocation Available.
- Competitive salary and including bonus opportunities
- Up to 25% travel domestic and international
What will you do?
- Responsible for management of key projects or for multiple, related projects / programs aligned with an assigned Business Unit’s strategy.
- Manages key customer programs without direct P&L responsibility.
- Serves as Jabil’s point of contact and interface for the customer.
- Works with internal and external customers to provide excellent customer satisfaction and exceed customer expectations.
- Knowledge and good understanding of mechanical engineering and heat transfer principles
- Leads and implements specific programs, both internal and external to Jabil, that span functions, organizations, geographic regions, and cultures.
- Presents and sells Jabil’s liquid cooling solutions to assigned customers or programs. Must be professional and comfortable presenting to external senior-level engineers and managers.
- Accountable for overall project success, including cost, schedule, quality, and scope management.
- Responsible for customer satisfaction both internally and externally.
- Defines customer requirements, needs, and desires to best apply Jabil’s liquid cooling technology.
- Works with the Jabil Business Unit to target new opportunities with current or new customers.
- Supports business development activities: quotes, customer visits, SOWs, etc.
- Translates business requirements and specifications originating from the Business Unit or from the customer.
- May perform other duties and responsibilities as assigned.
How will you get here:
Education:
- Bachelors degree in mechanical engineering or related field. Masters degree preferred.
Experience:
- 2-4 years of engineering experience in a customer facing or business development role. Or an equivalent combination of education and experience.
Knowledge, Skills, Abilities:
- Broad manufacturing knowledge (i.e. materials, processes, test, logistics).
- Strong Enterprise Resource Planning (ERP) skills.
- Fundamental knowledge of cost accounting principles
- Demonstrates a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
- Demonstrates knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources.
- Knows and understands the Business Unit’s strategic direction.
- Strong project and/or program management skills.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to effectively present information to senior management and/or customer technical and business personnel.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
What can Jabil offer you?
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
