Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team's scheduled collaboration weeks. Managers will determine in-person time according to business needs.
This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.
The OpportunityTo achieve our ambitious goals, we're looking for a Lifecycle Marketing Specialist to join our lifecycle team and focus on marketing for our portfolio products, including Notetaker, GPTZero, and others. This team member will play a significant role in growing the business by shipping 0-to-1 campaigns for new products, improving execution processes, synthesizing performance data, deepening relationships across the organization, and supporting user movement between products. You will sit on a well-resourced team with direct access to Marketing Operations, Data Science, Brand, and Creative resources.
We're looking for someone who is gritty, resourceful, and excited to build something new. You'll be the first person in this role and, in many ways, will define it. You're comfortable switching context, working across parallel workstreams, and thriving in an environment with some ambiguity and plenty of room to shape it.
On any given day in this role, you can:
- Own the day-to-day execution of email and in-app campaigns within our Iterable and HubSpot platforms, including building, scheduling, and testing customer journeys and campaigns.
- Coordinate cross-functional projects and campaigns between marketing, operations, analytics, and product marketing teams. This includes planning projects, communicating proactively, setting expectations, training, and documenting.
- Build out experiment and A/B testing opportunities, using a hypothesis-driven approach and ramping up
- Pull and analyze data and reporting, including campaign-level tracking and sharing hypotheses and insights around top metrics.
- Manage systems, efficiencies, troubleshooting, and process tweaks to ensure streamlined campaign and program execution
- Help grow cross-product usage across the Superhuman suite (Grammarly, Go, Docs, Mail, GPTZero, Fathom)
Qualifications- 2+ years of experience with lifecycle, CRM, or growth marketing, bonus if in a product-led, SaaS, or technology company
- Demonstrated ability to work autonomously with minimal oversight, proactively manage tasks and priorities across multiple projects, execute work efficiently, and thrive in fast-paced, results-oriented environments
- Experience working cross-functionally with both marketing and non-marketing teams to unlock new opportunities for efficiency and productivity at scale.
- Comfort in analyzing and pulling meaningful insights from both quantitative and qualitative data
- Fluency with first principles around email marketing, journey and automation, data analysis, segmentation, targeting, A/B testing, and a nuanced understanding of what converts for certain audiences
- Values a data-informed, experiment-oriented working style, embraces continuous improvement, and aligns with our Superhuman values
- Experience and excitement using AI to improve your workflows and efficiency
Compensation and BenefitsSuperhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.
We encourage you to applyAt Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations.
