Earnest

Lifecycle Marketing Manager

Earnest$140K — $175K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of marketing experience with proven ability to connect programs to business outcomes.
  • Degree in economics, engineering, statistics, math, or equivalent experience with quantitative skills.
  • Proven experience in a data-driven environment with expertise in A/B testing and optimization.
  • Strong ability to influence through evidence-based perspectives on audience and messaging.
  • Hands-on attitude with a proactive approach to executing detailed marketing campaigns.

Responsibilities

  • Set and execute the lifecycle marketing roadmap to drive loan volume and customer retention.
  • Develop audience segmentation strategies using real-time data and collaborate with creative teams.
  • Design and analyze A/B and multivariate tests for performance optimization.
  • Build programs that facilitate cross-product customer transitions to increase lifetime value.
  • Collaborate cross-functionally to develop measurement models and ensure campaign delivery at speed.

Benefits

  • Health, dental, and vision benefits plus savings plans.
  • Mac computers and a stipend for home office setup.
  • Monthly reimbursements for internet and phone.
  • Employee Stock Purchase Plan and Restricted Stock Units (RSUs).
  • 401(k) plan with company match.
  • Tuition reimbursement program available.
  • $1,000 travel perk annually for personal adventures.
  • Generous annual PTO and parental leave policies.
Full Job Description
The Lifecycle Marketing Manager will report to VP, Performance Marketing.

As the Lifecycle Marketing Manager, you will:
  • Own Lifecycle Strategy & Execution: Set the roadmap and execute hands-on campaigns across a meaningful portion of the customer journey to directly drive loan volume, LTV, retention, and cross-sell.
  • Drive Data-Backed Targeting & Creative: Establish a sharp POV on audience segmentation using behavioral and real-time data, partnering closely with Creative to push boundaries and turn opinions into evidence.
  • Lead the Testing Agenda: Independently design, size, and analyze rigorous A/B and multivariate tests to maximize impact and continuously optimize campaign performance.
  • Scale Cross-Product Growth: Build and scale the strategic programs that seamlessly move customers across the product portfolio (e.g., student loan refinancing to personal loans) to increase lifetime value.
  • Partner & Influence Cross-Functionally: Lead across the organization by partnering seamlessly with Data Science, Product, Creative, and Legal to build robust measurement models (incrementality, attribution) and ship flawlessly at speed.

About You:
  • Strategic & Analytical Experience: 6+ years of marketing experience with a highly analytical mindset; specific channel background matters less than your ability to connect programs to business outcomes, forecast, and master the tech stack quickly.
  • Quantitative Foundation: A degree in economics, engineering, statistics, math (or equivalent experience) that proves you naturally think in numbers, build your own reporting, and understand the nuances of attribution.
  • Data-Driven & Experiment-Led: A proven track record of living in a "test-and-learn" environment-expertly handling hypotheses, sample sizes, honest data reads, and swift optimization.
  • Strong POV & Influence: Ability to form a sharp, evidence-backed perspective on audience, creative, messaging, and timing, with the communication skills to influence senior stakeholders.
  • Proactive & Hands-On Execution: A deeply proactive operator who takes extreme ownership of the work, manages shifting priorities, builds campaigns hands-on, and sweats the details others overlook.

Even Better:
  • Industry Experience: Proven track record in fintech, lending, or another regulated B2C category, including a solid understanding of compliance (CAN-SPAM, TCPA, CCPA/CPRA).
  • Technical Skills: Strong SQL skills to pull your own data cuts, paired with hands-on experience utilizing lifecycle marketing tools (Braze experience is a major plus).
  • Advanced Measurement: Direct exposure to sophisticated measurement methodologies, including incrementality, geo-holdouts, Media Mix Modeling (MMM), and Multi-Touch Attribution (MTA).
  • Channel & Growth Scaling: Experience launching and scaling new channels (SMS, push, in-product) or successfully building cross-sell frameworks from scratch.

Where:
  • This role will be based in the US.

Compensation:

A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.

Salary Range: $140,000 - $175,000USD.Employees are also eligible for an annual performance-based bonus and equity.

#LI-JP

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
  • Health, Dental, & Vision benefits plus savings plans
  • Mac computers + work-from-home stipend to set up your home office
  • Monthly internet and phone reimbursement
  • Employee Stock Purchase Plan
  • Restricted Stock Units (RSUs)
  • 401(k) plan to help you save for retirement plus a company match
  • Robust tuition reimbursement program
  • $1,000 travel perk on each Earnie-versary to anywhere in the world
  • Competitive days of annual PTO
  • Competitive parental leave

About Earnest

Earnest is a financial services company that provides student loan refinancing, personal loans, and home loans. They use technology to simplify the lending process and offer competitive rates to their customers. Earnest was founded in 2013 and is headquartered in San Francisco, California. They are committed to helping their customers achieve their financial goals and offer a variety of tools and resources to help them manage their finances.
Learn more about Earnest
Size
200 employees
Industry
Founded
2013

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