Active and unrestricted LPN license in Massachusetts
Preferred experience in a clinical/medical setting
Experience in a multi-disciplinary care model
Strong communication and organizational skills
Ability to multitask under pressure
Proficient in navigating documentation systems
Valid driver's license with a safe driving record
Responsibilities
Administer clinical assessments and screenings throughout the care journey
Prioritize member needs based on assessment results
Develop care plans with the multidisciplinary team
Participate in care rounds for optimal member experience
Utilize Tuesday Health's electronic tools for coordinated care
Build trusting relationships with members through empathy
Act as the quarterback for the multidisciplinary team
Benefits
Competitive compensation package
Comprehensive medical, dental, vision, and life insurance
Paid time off and holidays
Employer 401(K) match
Remote work with onsite collaboration sessions
Dynamic and inclusive team environment
Meaningful work focused on patient care and team support
Full Job Description
Licensed Practical Nurse
Location: Peabody, Massachusetts
Salary Range: Up to $90,000 - $95,000/yr
The Role:
The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans. The LPN ensures seamless communication, participates in care rounds, and leverages Tuesday Health's electronic tools to optimize the member experience. Trust-building, empathy, and consistent member engagement are essential to the role, enabling a truly person-centered approach to care.
Key responsibilities of this role may include:
Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses
Prioritize needs based on assessment results and task interdisciplinary care team
Be accountable for care plan development within the multidisciplinary care team
Participate in internal and joint rounds to ensure the member experience is optimal and coordinated
Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience
Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction
Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness
A strong candidate will demonstrate the following:
Active and unrestricted licensed practical nurse license in the State of Massachusetts without any board action
Experience in clinical/medical setting preferred
Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians
Strong communication and organization skills
Ability to multitask and work under pressure without sacrificing a positive member experience
Ability to know when to escalate and potentially act professionally in an emergent situation
Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves
Strong written skills
Ability to drive during daytime, nighttime, or inclement weather
Valid driver's license with safe driving record
State minimum automobile insurance coverage
Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business
What We Offer:
Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.
Remote work with multiple onsite sessions each year to maximize collaboration and team building
A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way
Meaningful work each day; we care deeply about our mission, our patients, and each other
