Master's degree in Social Services, Psychology, Public Health, or Business; or Bachelor's degree with relevant substance abuse certification.
Two years of administrative management experience in a healthcare setting.
One year of supervisory experience, including budgeting and program planning.
Strong understanding of community mental health services and psychiatric rehabilitation concepts.
Current CPR, First Aid, and CPI certification required upon employment.
Responsibilities
Oversee and lead the patient care team to ensure clinical and financial success.
Manage day-to-day operations of the Program, focusing on the 4 Pillars of performance.
Collaborate with corporate functions and external partners, including state and county agencies.
Participate in a structured on-call rotation, responding to operational needs.
Monitor communications while on-call and adhere to operational protocols.
Benefits
Paid Time Off (PTO) with annual carryover options.
Nine paid holidays and shift differentials for various shifts.
Free continuing education units (CEUs) and supervision for BBS Associate License.
Tuition discounts and company scholarships for further education.
Comprehensive medical, vision, and dental insurance, along with a 401K and employee stock ownership plan.
Full Job Description
The Administrator is a key position in driving the organization's success. They are responsible for both clinical and financial success of their Program which contributes the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. Additionally, the Administrator collaborates with all corporate functions and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.
Shifts Available:
Full-Time | AM | Shifts: 8:00 AM - 5:00 PM | Days: Monday - Friday
Expected starting wage range is $125,258.42 - $154,736.95. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
Master's degree in Social Services, Psychology, Public Health, or Business. Must be able to provide identification number as a current registered intern with the Board of Behavioral Sciences in the state of employment as an ASW or AMFT; OR,
Bachelor's degree, preferably in Business, Social Services or Public Health and a Substance Abuse or Drug Alcohol certification such as; Certified Advanced Alcohol and Drug Counselor (CADAC), or Registered Addiction Specialist (RAS), or Certified Addiction Specialist (CAS), or Certified Addiction Treatment Counselor (CATC), or Chemical Dependency Professional
Two (2) years of experience in an administrative management position in a health care setting
One (1) year of responsibility of supervising professional staff, budgeting, program planning, and licensing
Must understand community mental health services, psychiatric rehabilitation concepts, and the Recovery Philosophy
Understanding of community mental health services, psychiatric rehabilitation concepts, and the recovery philosophy
Must be at least 21 years of age
Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
What's In It For You*
Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: https://www.telecarecorp.com/benefits
Adult residents of Kern County who are intoxicated from either alcohol or drugs, and are referred to the Recovery Station. These individuals previously may have been arrested for public intoxication and/or taken to unnecessary psychiatric crisis programs. Clinicians and peer staff will engage clients to connect with ongoing substance and/or mental health services, ensure linkage and "warm hand-offs" to other community-based services, and post-discharge follow-up.
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
About Telecare Corporation
Telecare Corporation is a healthcare company that provides mental health services to individuals in need. The company was founded in 1965 and is headquartered in Los Angeles, California. Telecare operates over 100 programs in several states across the United States, including California, Texas, and Oregon. The company's services include crisis stabilization, outpatient care, and more. Telecare is committed to providing high-quality care to its patients, and has received several awards for its work in the mental health field.