This is a hybrid positionThe Licensed Clinician will provide clinical care coordination for consumers enrolled in the MHRS, behavioral health program. This role focuses on point-of-service care, ensuring consumers receive immediate clinical support.
Key Responsibilities- Provide point-of-service clinical care coordination for consumers.
- Conduct crisis assessments and interventions as assigned.
- Maintain accurate, timely clinical documentation.
- Collaborate closely with Admissions, MHRS, and program leadership.
- Participate in Saturday rotation as scheduled.
- Uphold all DBH, Medicaid, and MHRS compliance standards.
Compensation• $70 per billable hour
Ideal Candidate- Fully licensed LICSW or LPC
- Strong clinical assessment and coordination skills
- Comfortable working in a fast-paced admissions environment
- Able to provide crisis support and point-of-service care
- Detail-oriented with excellent documentation habits
- Collaborative and adaptable as MHRS requirements evolveKPI - Licensed Clinician (LICSW/LPC) - Clinical Care Coordination
Department: Admissions Primary Function: Point-of-Service Clinical Care Coordination for consumers without authorizations; support for authorized consumers; crisis support; DA20s; treatment plan updates.
1. Care Coordination Productivity- 15-20 care-coordination encounters per week (mix of point-of-service, follow-ups, and coordination tasks).
- 90% of consumers without authorizations must be seen within 48 hours of referral.
- Documentation completed within 24 hours of each encounter.
2. Authorization & Coverage Support- 100% verification of consumer authorization status before care coordination.
- All consumers without authorizations must receive a point-of-service care plan at time of contact.
3. Crisis Response- Respond to all Admissions-assigned crisis cases within 1 hour.
- Complete crisis documentation and safety planning same day.
4. Saturday Rotation- Maintain 100% attendance for scheduled Saturday rotation shifts.
- Complete all weekend care-coordination tasks by end of shift.
5. Interdepartmental Collaboration- Attend all Admissions meetings and required clinical huddles.
- Maintain weekly communication with MHRS leadership to stay aligned with evolving requirements.
- Zero missed handoffs to MHRS,
6. Consumer Outcomes & Engagement- 80% of consumers without authorizations must receive a documented care-coordination follow-up within 7 days.
- Reduction in "no-authorization delays" by 30% within first 90 days of role implementation.
- Consumer satisfaction score of 4.5/5 (based on brief post-encounter survey).
8. Billing & Compliance- Maintain $70 per billable hour productivity target.
- Zero compliance flags related to documentation, timeliness, or clinical standards.
- 100% adherence to Medicaid, DBH, and MHRS documentation requirements
