3-5+ years general liability claims adjusting experience (carrier or TPA preferred)
Strong knowledge of coverage, investigation, reserving, and litigation management
Experience with moderate to complex liability claims
Comfortable collaborating with attorneys, brokers, and insurance partners
Ability to analyze claims and influence outcomes
Advanced knowledge of State and Federal employment law
Excellent verbal and written communication skills
Responsibilities
Manage general liability claims from first notice through resolution
Partner with carriers, TPAs, and brokers to review reserves and settlements
Collaborate with defense counsel on litigated claims
Lead monthly/quarterly claim reviews to improve outcomes
Analyze loss trends and claim data to reduce exposure
Oversee workers' compensation claims and Return-to-Work programs
Support safety and loss control initiatives
Provide reporting and insights to leadership
Benefits
Opportunity to work for a top Great Place to Work in Phoenix
Role focused on strategic influence rather than high-volume processing
Direct collaboration with carriers and leadership
Chance to shape risk and claims programs
Involvement in proactive safety measures and compliance initiatives
Full Job Description
Overview
Ready to step out of a high-volume caseload and into a more strategic role? We're looking for a Liability Manager with strong general liability adjusting experience to oversee claims, partner directly with carriers, and act as a liaison between the legal and risk management departments.
This is an excellent opportunity for a carrier or TPA adjuster looking to leverage their expertise in a more proactive, relationship-driven environment.
What You'll Do
Manage and oversee general liability claims from first notice through resolution
Partner with carriers, TPAs, and brokers to review reserves, strategy, and settlements
Collaborate with defense counsel on litigated claims
Lead monthly/quarterly claim reviews and drive improved outcomes
Analyze loss trends and claim data to reduce exposure and cost
Oversee workers' compensation claims and Return-to-Work program
Support safety, OSHA compliance, and loss control initiatives
Provide regular reporting and insights to leadership
Maintain Safety Applications Manuals
What We're Looking For
3-5+ years of general liability claims adjusting experience (carrier or TPA preferred)
Strong knowledge of coverage, investigation, reserving, and litigation management
Experience handling moderate to complex liability claims
Comfortable working with attorneys, brokers, and insurance partners
Ability to analyze claims and influence outcomes-not just process them
Advanced knowledge of State and Federal law pertaining to employment