DescriptionPosting Title: Legal Operations Support Manager
Reports To: Senior Vice President, General Counsel
Location: San Jose, CA
Salary Range: $98,000 to $135,000
*This position is eligible for the annual performance bonus plan.Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
THE LEGAL TEAMThe Legal and Risk Management team is responsible for all legal and legal-related matters such as litigation, contracts, compliance, and driving record policies. This is a diverse, complex, and often unpredictable portfolio of challenges.
ABOUT THE ROLEThe Legal Operations Support Manager will report to the Senior Manager, Legal Operations. Owns the company's national contractor and business licensing program and its customer prequalification function
Contractor and Business Licensing- Develop, manage, and continually improve the national contractor licensing program (electrical, general contractor, and modular) across state, county, and municipal jurisdictions where the company bids or performs work.
- Set licensing strategy with business leaders, including identifying qualifier and responsible managing employee designations, reciprocity, and market-entry requirements.
- Manage license applications, renewals, bonds, and continuing education. Maintain a tracking system with deadline alerts to ensure continuous licensure.
- Maintain compliance with business licenses and local registrations across the country.
Customer Prequalification- Oversee the customer prequalification function across the organization. This includes submissions to owner, general contract, and to third-party platforms (e.g., Avetta, ISNetworld, Highwire, Veriforce, TradeTapp).
- Maintain and validate current corporate data used in prequalification, bidding, and contract formation. This covers insurance, bonding and surety information, safety statistics, project experience, ownership and certifications.
- Coordinate cross-functionally to timely gather accurate and responsive documentation. Serve as the primary contact for customer audits and follow-up requests.
- Build and maintain standard processes, templates, and a central repository to support fast, consistent prequalification.
Legal Operations Support- Assist project teams with project documentation. Support counsel and consultants on claims and disputes.
- Assist with responses to subpoenas, discovery, and document production requests.
- Perform other duties as needed by the Legal department and the business.
ABOUT YOU- Working knowledge of multi-state contractor licensing and business license requirements.
- Familiarity with prequalification platforms, bid compliance, and construction contract documents.
- Strong analytical, research, and process-development skills. Able to turn research into compliance recommendations.
- Excellent written and verbal communication. Collaborates effectively with executives, field operations, and outside agencies.
- Highly organized and detail-oriented. Able to manage many deadlines in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook). Experience with license-tracking, entity-management, or contract-management systems is a plus.
- Highest integrity and strict confidentiality.
MINIMUM QUALIFICATIONSAny combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor's degree in a relevant discipline (business, construction management, paralegal studies, or legal operations)
Licensure/Certifications: N/A
Experience: Five or more years of related experience, or equivalent work history of ten or more years. Experience with contractor licensing or prequalification in construction is strongly preferred.
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The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
