What You'll DoLet's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most sophisticated in-house legal teams in the world, get the absolute most out of our platform.
- Acting as a thought partner to General Counsels, Legal Operations leaders, and in-house teams - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora across their legal function.
- Working together with Go To Market and Customer Success in taking full ownership of client relationships - from running pilots with key business units, to onboarding new team members, and ultimately guiding department-wide adoption across corporate legal teams.
- Be the voice of in-house users inside Legora - sharing insights from legal ops teams, commercial lawyers, and compliance functions that directly inform product development, roadmap priorities, and strategic direction.
- Delivering clear, confident product demos and training that bring the power of our platform to life - whether you're presenting to a GC, rolling out to regional teams, or training legal ops professionals.
- Documenting best practices from leading legal departments, contribute to the development of scalable playbooks, and help shape how we grow this function globally.
- Confidently helping in-house teams navigate one of the biggest shifts in how corporate legal operates - from evaluating the ROI and efficiency gains of AI to clearly mapping how AI will impact different functions, from contract management to regulatory compliance.
What You BringYou come from the world of in-house law; but you've never been content with how things have always been done. You may have worked in a corporate legal department, juggling competing business priorities and doing more with less. Perhaps you've been in legal operations, driving efficiency and transformation initiatives. Maybe you've even moved into legal tech or consultancy, helping in-house teams modernise. Either way, you know how in-house legal teams think, work, and (sometimes) struggle and you're ready to help them level up with technology.
- Have a background in law, with experience in an in-house legal team or corporate legal department - ideally with exposure to legal operations, process improvement, or technology implementation.
- Are tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity.
- Communicate clearly and confidently with diverse stakeholders, from General Counsels to business leaders, and from lawyers to engineers. I.e. translating across disciplines is second nature to you.
- Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment.
- Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies - whether that's streamlining contract workflows, improving matter management, or enhancing compliance processes.
- Are proactive, self-directed, and comfortable juggling multiple client relationships at once.
- Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time.
- Understand the commercial realities of in-house life: doing more with limited resources, demonstrating value to the business, balancing risk and commercial objectives, and being a strategic partner rather than just a cost centre.
A few more things:We're a fast-growing company with bold ambitions, so you'll be joining at a time when things are moving quickly - in the best possible way. You'll have a lot of autonomy, a lot of responsibility, and the chance to genuinely shape how this function evolves. Everyone here has a founder-mentality.
If that sounds exciting rather than terrifying, we'd love to hear from you.
What's In It For You- Global collaboration: Partner with teams and clients domestic and internationally.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders.
- Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
Family Support
- Generous parental leave
- Free access to Maven Clinic
- Dependent Care FSA
- Free One Medical membership for employees and dependents
Additional Perks
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- 401(K) with generous company match
- Unlimited PTO
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
